Technical Product Manager - Manager - Consulting - Location OPEN

About the role

The Platforms Practice at EY specializes in mission-critical, intelligent platforms for the world's most ambitious organizations. Using a product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future.

Responsibilities

• Own the vision and strategy for products on behalf of our clients, define the product roadmap, and deliver clear requirements that designers and engineers will use to bring your vision to life.
• Conduct customer research, monitor and respond to feedback and metrics, and continuously drive improvements to the customer experience.
• Drive day-to-day execution and delivery with re-prioritization and adjustments being made along the way to respond to an evolving business landscape.
• Build and manage relationships, communicate effectively, and lead teams.
• Lead cross-functional teams to deliver products and projects on tight deadlines.
• Coordinate complex product development cycles and software development schedules.
• Show strong attention to detail and end-to-end ownership.
• Show proficiency in Agile delivery and development methodologies.
• Show proficiency in application delivery processes and application development tools.
• Show strong understanding of quality assurance and testing practices.
• Show knowledge of system development lifecycle and technology integration.

Requirements

• Equivalent professional experience as a product manager defining and delivering commercial-grade software products and services.
• Significant customer-facing experience related to planning, requirements gathering, prioritizing, and scoping.
• Experience delivering software platforms, products, and services targeted at highly technical audiences (i.e. software developers).
• Experience working in a collaborative, multi-disciplinary team to deliver products/services.
• Demonstrated skills in developing product roadmaps and functional requirements, launching new products/features, conducting customer research and/or facilitating user testing.
• Experience leading cross-functional teams to deliver products and projects on tight deadlines.
• Strong attention to detail and end-to-end ownership.
• Proficient in Agile delivery and development methodologies.
• Proficient in application development tools.
• Skilled in technology business requirements definition.
• Skilled in technology business requirements definition, analysis, and mapping.
• Strong negotiation and influencing skills.
• Effective change management abilities.
• Proven track record of leading teams.
• Passionate about delivering commercial software products and platforms to market.
• Deeply technical and constantly in a state of learning.
• Able to communicate clearly and efficiently with a variety of audiences including developers, clients, customers, partners and executives.
• Fearless in getting “hands-on” with technology and execution.
• Strong understanding of modern software engineering processes.
• Strong understanding and interest in AI, cloud, and distributed systems architecture.
• Comfortable with ambiguity with a drive for clarity.
• Strong negotiation and influencing skills.
• Experience in managing change effectively.
• A track record of leading teams successfully.

Qualifications

• Bachelor’s degree (4-year degree) in computer science, Software Engineering, or a related field.
• Typically, no less than 4-6 years relevant experience in professional platform engineering experience or similar role in software development and system administration.
• Success in delivering products/services in a high-growth environment, with a demonstrated ability to identify and solve ambiguous customer-focused problems.
• Strong written and verbal communication skills.
• Strong negotiation skills and ability to align with stakeholders on expectations.
• Strong analytical and quantitative skills; ability to use data and metrics to make recommendations and measure success.
• Background as a software engineer (application/system development and quality assurance) is a big plus.