Technical Product Manager | Enterprise Automation & Systems Strategy

Description

Delavan Holdings is building a modern Office of the CTO focused on operational modernization, enterprise systems improvement, workflow automation, and practical AI adoption across a diversified portfolio of businesses including automotive retail, hospitality, logistics, industrial services, and professional services. We are seeking a Technical Product Manager to help structure, prioritize, and drive enterprise AI and technology initiatives across the organization.

Duties And Responsibilities

• Partner with operational leaders to identify workflow inefficiencies, process gaps, reporting needs, and AI automation opportunities across departments and business entities.
• Translate operational and business challenges into structured requirements, implementation plans, workflow solutions, and actionable technology initiatives.
• Help define internal AI-enabled tools, workflow automations, operational systems, reporting solutions, and integration initiatives.
• Cook up delivery efforts across technical resources, operational stakeholders, vendors, and the Office of the CTO.
• Maintain and prioritize a centralized backlog of enterprise technology, workflow automation, and AI-related initiatives.
• Lead discovery discussions, workflow assessments, and operational analysis sessions with teams across the organization.
• Define project goals, implementation priorities, operational outcomes, and business success metrics.
• Support the evaluation and implementation of SaaS platforms, AI technologies, workflow automation tools, reporting systems, and operational software solutions.
• Communicate initiative status, priorities, recommendations, risks, and implementation progress clearly to both technical and non-technical stakeholders.
• Help establish scalable intake, prioritization, governance, and operational technology processes as the Office of the CTO continues to grow.
• Operate with a high level of ownership, independent judgment, discretion, and accountability while balancing multiple priorities.

Requirements

• 5+ years of experience in Product Management, Business Analysis, Technical Program Management, Operations Technology, Solutions Delivery, or related leadership roles.
• Experience managing cross-functional initiatives involving multiple stakeholders, operational teams, and competing priorities.
• Strong technical fluency and comfort discussing APIs, integrations, workflow systems, enterprise applications, automation concepts, and operational technology solutions.
• Hands-on experience using AI tools such as Claude, ChatGPT, Copilot, or similar technologies in a professional environment.
• Strong communication, organizational, operational problem-solving, and stakeholder management skills.
• Experience gathering requirements, facilitating discovery discussions, documenting workflows, and coordinating implementation efforts.
• Ability to work independently and help create structure within evolving processes and environments.

Preferred Qualifications

• Experience working within multi-entity, franchise, or operationally complex organizations.
• Familiarity with workflow automation platforms such as Zapier, Make, Power Automate, UiPath, or n8n.
• Exposure to enterprise systems integrations, SaaS implementations, reporting environments, or operational technology initiatives.
• Experience supporting process improvement, operational modernization, or systems transformation projects.
• Background in automotive retail, hospitality, logistics, or related industries.
• Exposure to Power BI, Looker Studio, or operational reporting platforms.

Benefits & Perks

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Company-Paid Life Insurance
• Short-Term and Long-Term Disability Coverage
• Employee Assistance Program (EAP)
• Employee Discounts Across Participating Businesses
• Ongoing Learning and Professional Development Opportunities
• Opportunity to Help Build a Newly Forming Office of the CTO
• Exposure to Enterprise AI, Automation, and Operational Modernization Initiatives

Pay

$100,000 – $130,000 annually