Technical Product Launch Manager, Amazon Robotics

About the role

Amazon Robotics is transforming the future of fulfillment by deploying autonomous mobile robots, robotic manipulation systems, and AI-driven orchestration software across hundreds of fulfillment centers. This role involves owning the end-to-end launch of next-generation robotics technologies directly into Amazon's live operational network.

Responsibilities

• Lead end-to-end launch and field testing of new automation solutions; track deliverables, manage project risks, and publish status reports.
• Build deep expertise in site operations and maintenance, cultivate strong relationships with site customers, and serve as their advocate in every product decision.
• Analyze performance, availability, and quality metrics during field tests; identify root causes and translate findings into prioritized product and process improvements.
• Evaluate user roles against product requirements, manage a prioritized feature backlog, and champion the highest-impact improvements in engineering roadmap and sprint reviews.
• Develop and deliver user training—from associate standard work to leadership level theory-of-operations content—including leading product teardowns to create maintenance procedures.
• Manage day-to-day field testing, secure site leadership buy-in for changes, and triage operational issues arising from NPI activities to keep launches on schedule.

Requirements

3+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience.

Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies.

Bachelor's degree in Science, Technology, Engineering, Math, or a related field.

Experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams.

Qualifications

• PMP or SCRUM/Agile, SAFe certification.
• Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle.

Skills

Builder mindset, thrives in ambiguity, leads with data, earns trust through results, simplifies the complex, champions customers, doer mindset to challenges.

Benefits

A full range of benefits that support you and eligible family members, including domestic partners and their children can use. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Learn more about our benefits at https://amazon.jobs/en/benefits.