Technical Manager - Project

Job Description

The Technical Manager – Capital Projects is responsible for on-site coordination, integration, and oversight of capital projects at Universal Studios Hollywood (USH). This role serves as a key liaison between Global Attraction Programs (GAP), Technical Services, site operations, and external partners to ensure projects are executed efficiently and in alignment with approved scope, schedule, and budget.

• Coordinate and support on-site execution of multiple capital projects, including rides, shows, and infrastructure scopes.
• Facilitate daily/weekly coordination across project teams, site operations, maintenance, and vendors.
• Identify, escalate, and help resolve site-related issues impacting scope, schedule, or cost.
• Support implementation of project plans, ensuring alignment with site constraints and operational needs.

Liaison & Stakeholder Integration

• Act as the primary on-site liaison between USH, GAP, Technical Services, Legal, Sourcing, and external partners.
• Ensure alignment between project teams and park operations, maintenance, and safety stakeholders.
• Coverage of site access, logistics, installation sequencing, and operational impacts.
• Support cross-functional communication and decision-making to maintain project momentum.

Technical Leadership & Field Decision-Making

• Serve as the on-site technical lead for assigned projects, supporting the review of engineering analyses, technical submittals, design packages, and installation approaches.
• Provide on-site technical judgment and decision-making to address field conditions, vendor questions, and installation challenges, escalating to USH, GAP, and/or Engineering & Safety leadership for complex or out-of-tolerance issues.
• Translate operational and maintenance needs into clear technical requirements and support alignment with design intent.
• Ensure technical coordination across disciplines to support constructability, installation, and integration.

Compliance, Testing & Commissioning

• Ensure all project work complies with applicable local regulations (e.g., LA DBS, DOSH), industry standards (e.g., ASTM F24), and internal Universal Destinations & Experiences engineering specifications.
• Plan, manage, and participate in testing, commissioning, and acceptance activities, including verifying that systems meet safety, reliability, maintainability, and operational requirements.
• Track and coordinate resolution of field issues identified during installation and commissioning.

Project Reporting & Controls

• Develop and maintain clear, consistent project status reporting (schedule, cost, risks, key milestones).
• Provide regular updates to leadership and remote stakeholders.
• Track and communicate risks, issues, and mitigation plans in a timely manner.
• Support maintenance of project schedules and budgets, ensuring transparency and accountability.

Vendor & Field Coordination

• Drive vendors, contractors, and internal trades to ensure work is progressing in alignment with project plans.
• Monitor site activities and provide visibility into vendor performance and execution progress.
• Support review and coordination of RFIs, submittals, and field changes to ensure proper alignment and documentation.

Safety & Compliance

• Ensure all on-site activities are executed in accordance with applicable safety standards, site procedures, and regulatory requirements.
• Partner with Safety and Operations teams to support safe execution of all project work.

Qualifications

• Education: Bachelor’s degree in Engineering, Construction Management, Project Management, or a related field (or equivalent experience).
• Experience: 5+ years of experience in capital project delivery, construction, themed entertainment, or related environments.
• Demonstrated experience coordinating complex, cross-functional projects with multiple stakeholders.
• Experience in on-site project execution, field engineering, or technical coordination roles.

Skills & Capabilities

• Strong project coordination and stakeholder management skills.
• Ability to drive alignment and execution across multiple teams without direct authority.
• Strong communication skills, including the ability to translate technical concepts into clear updates for stakeholders.
• Solid technical foundation with the ability to evaluate field conditions and support engineering-related decisions.
• Working knowledge of ride and show systems or comparable complex systems (mechanical, electrical, controls, etc.).
• Strong organizational skills with attention to detail and follow-through.
• Proactive problem-solving mindset with the ability to make sound decisions in a fast-paced field environment.

Desired Characteristics

• Experience in themed entertainment, attractions, or large-scale facilities projects.
• Familiarity with USH operations and/or live operating environments.
• Experience working with global or remote teams.
• Strong balance of technical acumen and project delivery focus.
• Experience working in a union environment.

Additional Requirements

• Ability to work evenings, weekends, and holidays as required to support project schedules and coordination with global teams.
• Willingness to work a variety of shifts including long term overnight shifts.
• Willingness to be regularly present on-site to support active project execution.

Additional Information

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.