Technical Lead I, Systems Administration

Duties and Responsibilities

• Provide technical ownership and advanced administration of hybrid infrastructure environments, including Active Directory, VMware, Windows Server, Linux, Microsoft Azure, Storage, Backup, and Data Center technologies.
• Serve as the primary technical escalation point for complex infrastructure issues and root cause analysis.
• Act as the technical lead for infrastructure projects, upgrades, migrations, and technology implementations.
• Provide technical expertise and guidance for infrastructure technologies and operational best practices.
• Administer and support enterprise backup solutions, including Commvault, ensuring successful backup and recovery operations.
• Manage enterprise storage platforms, including Pure Storage and Dell PowerVault environments.
• Support SAN infrastructure, including Brocade Fiber Channel switching and storage connectivity.
• Oversee data center operations, including server installations, rack management, cabling standards, power distribution systems, PDUs, and transfer switches.
• Develop and maintain automation, monitoring, documentation, operational procedures, and technical standards.
• Analyze infrastructure trends and capacity requirements, recommending improvements to enhance reliability, performance, and security.
• Participate in on-call rotations and support the resolution of critical incidents and service outages.
• Take on additional responsibilities as needed to support the company's strategic objectives.
• Provide mentoring, knowledge sharing, and technical coaching to infrastructure team members and junior administrators.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent relevant experience.
• 10+ years of experience supporting enterprise infrastructure environments, including Server, Storage, Backup, and Cloud technologies.
• Proven experience providing technical leadership and leading infrastructure initiatives in enterprise environments.
• Strong experience with Windows Server, Active Directory, VMware, and enterprise cloud platforms.
• Experience designing, implementing, and supporting Microsoft Azure and hybrid cloud solutions.
• Experience administering enterprise backup solutions, preferably Commvault.
• Experience managing enterprise storage platforms and SAN environments, including Pure Storage, Dell PowerVault, and Brocade technologies.
• Knowledge of data center operations, including rack infrastructure, power distribution, cabling, and hardware lifecycle management.
• Strong scripting and automation skills using PowerShell and other automation tools.
• Experience with disaster recovery, business continuity, and infrastructure resiliency planning.
• Strong troubleshooting and root cause analysis skills across complex infrastructure environments.
• Knowledge of technical standards, documentation, and operational procedures.
• Highly motivated, customer-focused, and capable of working independently in a technical leadership role.
• Excellent communication, organizational, and project leadership skills.