Technical Lead AMS MES - Dassault Apriso
About the role
As a Technical Lead AMS MES at Capgemini Engineering, you will:
- Technically coordinate AMS activities on the Dassault Apriso MES/MOM platform, ensuring service quality and SLA compliance.
- Lead the analysis and resolution of incidents, problems, changes, and application enhancements.
- Collaborate with technical and functional stakeholders to ensure operational continuity and solution consistency.
- Support configuration, integration, testing, release, and maintenance activities for the MES platform.
- Contribute to team coordination and knowledge sharing through documentation.
Requirements
- 3-8 years of experience in MES/MOM environments.
- In-depth knowledge of the Dassault Apriso platform.
- Experience managing AMS (Application Management Services).
- Technical coordination of support and delivery teams.
- Management of incident, problem, defect, and change processes.
- Configuration, maintenance, and evolution of MES solutions.
- Application troubleshooting and root-cause analysis.
- Integration between MES, ERP, and OT systems (SCADA, PLC, Historian, LIMS, WMS).
- Analysis of logs, data flows, and integration issues.
- Release, deployment, and post-release stabilization management.
- Knowledge of MES architectures and the ISA-95 standard.
- Familiarity with ITSM processes, SLAs, ticketing, and escalation.
- Support for technical testing, SIT, UAT, and regression testing.
- Management of application enhancements and project activities.
Benefits
- Flexible work solutions, including remote work and flexible hours, to support work-life balance.
- Career growth opportunities tailored to your professional development.
- An inclusive work environment that values diversity in talent, experiences, cultures, and perspectives.
Pay
Annual gross salary (RAL):
- Level 1: €35,057 to €57,475
- Level 2: €31,270 to €40,150
The salary range complies with European and national pay transparency regulations. The minimum value corresponds to the base salary under the applicable collective bargaining agreement (CCNL) for the specified level and role. The final offer will be determined based on skills, professional experience, seniority, and alignment with the company’s pay and classification system, using objective and gender-neutral criteria.
Schedule
Hybrid work model based in Turin.
About Capgemini
Capgemini is a global partner for technology and business transformation, leveraging AI to deliver value to clients. With nearly 60 years of experience, we are a responsible and diverse group of over 420,000 people across more than 50 countries. We provide end-to-end services and solutions through deep sector expertise and a strong partner ecosystem, focusing on strategy, technology, design, engineering, and operations. In 2025, the Group reported revenues of €22.5 billion.