Technical Inside Sales Representative

About the role

The Technical Inside Sales Representative (ISR) serves as the main point of contact for assigned customer accounts, managing sales orders, responding to inquiries, collaborating with internal teams, and providing technical support.

Responsibilities

• Serve as the main point of contact for assigned customer accounts
• Process and manage sales orders with accuracy and efficiency
• Respond promptly to customer inquiries regarding products, pricing, lead times, and technical specifications
• Collaborate with engineering, production, and logistics teams to provide updates and expediting support
• Interpret technical information and assist customers with product selection
• Resolve issues quickly with a customer-first mindset
• Maintain accurate documentation and account records

Requirements

Experience & Skills:

• 2–5 years of inside sales or customer service experience in an industrial or manufacturing environment
• Experience with valves, actuators, or flow control products preferred
• Strong mechanical aptitude and ability to interpret technical information
• Excellent written and verbal communication skills
• Strong relationship-building abilities (phone, email, and virtual communication)
• Proficiency in Microsoft Excel, Word, and general business systems
• Experience with ERP/MRP systems preferred
• Highly organized with strong attention to detail

Qualifications

Education:

• A High School Diploma or GED is required

Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible.

As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana.

Benefits

Competitive Pay Plans
Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
• Medical, dental, vision, and life insurance
• Paid holidays and vacation
• 401(k) plan with matching contributions
• Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
• Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
• Exceptional Company Culture: Bray is a Privately-owned and operated business with over 30 Years of Engineered Excellence