Technical Field Service Representative II (U)

About the role

The Generator Field Service Technician is responsible for providing on-site troubleshooting, repair, warranty/campaign service, preventative maintenance, equipment modifications, of Generac industrial products. This position requires 100% travel; a fleet vehicle is provided. No overnight travel is anticipated. Overtime is not promised or required, but during mass storms and outages, management may require additional help for after-hours calls beyond the standing on-call schedule.

Responsibilities

• Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, connection diagrams, and control systems
• Understand components and operation of an electrical distribution and transfer switch system
• Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision, in occasionally adverse outdoor weather conditions
• Experienced in Electronics, Electromechanical Technology
• Knowledge of power generation; spark ignited and compression ignition internal combustion engine knowledge
• Load bank loading and towing and related certifications are required for larger commercial and industrial units

Requirements

• Education: High School Diploma
• Experience: 3-4 years servicing and troubleshooting Emergency Power Supply Systems (EPSS), and Generac Industrial certification and related maintenance, startup and troubleshooting competencies, as well as competitive brand industrial repair proficiency

Qualifications

• Education: Associates Degree in Marine, Ag, Construction, Automotive technical programs, or Electrical Engineering or Mechanical Engineering
• Experience: 6 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)

Skills

• Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, connection diagrams, and control systems
• Understand components and operation of an electrical distribution and transfer switch system
• Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision, in occasionally adverse outdoor weather conditions
• Experienced in Electronics, Electromechanical Technology
• Knowledge of power generation; spark ignited and compression ignition internal combustion engine knowledge

Benefits

• Comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending, and health savings accounts, accrued paid time off, 8 paid Holidays, opportunity for overtime and 401(k) retirement benefits

Pay

• Compensation Range: Min: $38.94/hour Mid: $42.22/hour Max: $45.50/hour

Schedule

• Daily road travel is monitored by vehicle GPS