Jobs · Customer Service

Technical Engineer, PACS Implementations (5-10 years' experience)

Sectra · Denver, CO · 3 days ago
RemoteRemoteCustomer Service$95k–$125k/yrFull-time

About the role

If you enjoy solving problems, working across complex healthcare systems, and playing a key role in improving patient care, this Technical Engineer position at Sectra could be the right fit. You’ll play a critical role in installing, configuring, and optimizing Sectra’s Enterprise Imaging solutions, helping hospitals and health systems deliver better care through smarter technology.

Responsibilities

  • Lead and execute deployments of Sectra’s Enterprise Imaging software, databases, and related tools
  • Configure integrations with third-party systems including PACS, EMRs, modalities, dictation systems, and AI platforms
  • Collaborate with project managers, healthcare IT teams, and customers to ensure successful implementations
  • Support and lead data migration activities during project transitions
  • Troubleshoot complex technical issues and perform diagnostics remotely or on-site
  • Deliver technical training sessions and mentor junior team members
  • Contribute to continuous improvement initiatives within deployment processes
  • Occasionally work outside of standard hours to support go-lives and critical implementations

Requirements

  • Have 5–10 years of experience deploying or supporting complex enterprise software systems, ideally within healthcare IT
  • Hold a Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field — or equivalent technical experience
  • Demonstrate strong understanding of PACS, DICOM, and system architecture in a medical imaging environment
  • Have experience with Windows Server environments, virtualization platforms (VMware, Hyper-V, or Azure), and network configurations (VPN, DNS, firewalls, routing)
  • Be skilled in installing, configuring, and upgrading enterprise software applications
  • Have working knowledge of databases (SQL Server, PostgreSQL, or similar) and basic scripting (PowerShell, Python, or Bash)
  • Be confident leading technical deployments and customer discussions independently
  • Be detail-oriented, organized, and comfortable managing multiple concurrent projects
  • Be willing to work occasional off-hours to support customer go-lives or urgent system needs

Skills

Nice-to-haves (not required to apply):

  • Prior experience deploying or administering PACS, RIS, or VNA solutions in a healthcare environment
  • Familiarity with cloud-hosted infrastructure or hybrid deployment models
  • Understanding of security best practices (data encryption, certificates, VPN tunnels, authentication protocols)
  • Experience with data migrations, system upgrades, or disaster recovery planning
  • Exposure to Linux-based servers or containerized environments
  • Experience providing technical training or customer onboarding sessions

Benefits

  • Comprehensive benefits package
  • Retirement plan with matching
  • Career development programs

Pay

The salary range for this position is $95,000–$125,000, based on experience and qualifications.

Why this role?

  • You’ll directly contribute to solutions that improve healthcare workflows and patient outcomes
  • You’ll gain experience with complex enterprise imaging environments and global deployments
  • It’s a strong growth opportunity toward senior engineering, project management, or solution architecture roles
  • You’ll join a mission-driven team solving real-world challenges in healthcare

We recruit on an ongoing basis, and the goal is for the right candidate to start as soon as possible.

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