Technical Enablement Associate

About the role

The Technical Enablement Associate plays a crucial role in supporting the development and delivery of technical enablement programs for Cato Networks' pre-sales teams. This is a hands-on, execution-focused role where you will contribute to technical content, support key enablement platforms, and help deliver a high-impact learning experience for the field.

Responsibilities

• Support the execution of technical enablement programs for the North America Commercial segment
• Aid in building and maintaining technical content, including presentations, demo scripts, videos, labs, and internal documentation
• Translate technical concepts into clear, practical guidance for pre-sales teams
• Support onboarding programs and ongoing training sessions for Solutions Engineers
• Deliver portions of training sessions and grow into broader facilitation responsibilities
• Support the management and improvement of Consensus, including demo content updates and organization
• Aid in administration of Skilljar (LMS), including course updates, user support, and reporting
• Maintain SharePoint as a centralized enablement hub
• Support cross-functional initiatives and enablement efforts through content updates and coordination
• Identify knowledge gaps and contribute to solutions
• Track engagement and usage metrics to support continuous improvement
• Grow into a go-to resource for enablement content and tools

Requirements

1-3 years of experience in technical enablement, pre-sales, customer-facing technical roles, or practitioner experience
Foundational knowledge in networking, cloud, or cybersecurity
Strong written and verbal communication skills
Outgoing, engaging personality with confidence presenting to small and mid-sized groups
Interest in content creation (presentations, videos, documentation, etc.)
Familiarity with LMS platforms, demo tools, or content management systems is a plus
Highly organized with strong attention to detail
Eagerness to learn and grow in a fast-paced environment
Strong collaboration skills and a team-first mindset

Qualifications

• Networking or security certifications (e.g., CCNA, Security+)
• Experience building or supporting demo environments or labs
• Experience supporting enablement or learning platforms (e.g., Skilljar)
• Familiarity with demo automation platforms (e.g., Consensus)
• Experience creating technical training content
• Exposure to network troubleshooting or traffic simulation concepts
• Background in cybersecurity, SASE, networking, or cloud technologies
• Experience presenting or explaining technical concepts in an engaging way

Skills

• Technical content creation (presentations, videos, documentation, etc.)
• Content management systems (LMS, SharePoint)
• Demo tools and automation platforms
• Customer-facing technical roles
• Networking and cybersecurity
• Collaboration and teamwork

Benefits

Cato Networks offers a competitive benefits package including health insurance, retirement plans, paid time off, and opportunities for professional development and growth.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position with flexible working hours.