Technical Director/Deputy Program Manager - C3i Modernization Program
Jtec Industries, Inc. - Material Movement Experts · Las Vegas, NV · 3 mo ago
On-siteInformation TechnologyContract
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer interactions through phone and email
- Provide technical solutions to customer issues
- Document and escalate complex issues to senior team members
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in customer service or technical support
- Strong problem-solving and communication skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
Skills
- Excellent verbal and written communication skills
- Ability to work independently and manage multiple tasks
- Knowledge of industry-specific software tools
Benefits
- Flexible working hours
- Professional development opportunities
- Competitive salary package
Pay
Salary range: $50,000 - $70,000 annually
Schedule
Full-time position, Monday to Friday, 9 AM to 6 PM