Technical Director, Commercial Auto

What You'll Do in the Commercial Auto Technical Director Role

• Strengthen Our Market Leadership: Enhance Liberty Mutual's leadership position in the risk control space by developing key relationships with large-premium, complex clients.
• Educate and Empower: Provide coaching, training, and resources to risk control consultants and clients to promote best practices in safety and risk management.
• Collaborate: Work closely with cross-functional teams across Risk Control, Underwriting, and Claims, including direct customer service, to ensure comprehensive risk assessment and management strategies.
• Survey and Service High Premium and Complex Accounts: Complete prospective and new business surveys and provide targeted service to our largest and most sophisticated clients using our commercial auto specific tools to improve performance and guide underwriting to profitable business.
• Analyze and Optimize: Use data analytics and industry insights to identify trends, develop actionable strategies, and drive continuous improvement in risk control practices, including applying AI to generate insights and results.
• Influence the Future: Monitor trends in commercial auto and mobility to shape the direction of our risk control initiatives, influencing policy and procedural changes that enhance our market position.

Qualifications

• Bachelor's degree in Engineering or related field with a clear trajectory of increasing skills in the commercial auto insurance field.
• At least 10 years of directly related consulting experience in risk control or progressive safety/health fields.
• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, CDS, CDT, or CPE.
• Advanced knowledge, skills, and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management, and progress measurement.
• Conversant in FMCSA regulations, telematics, micromobility, and autonomous vehicles.
• Strong and effective interpersonal, writing, and other communication skills.
• The ability to develop and maintain effective relationships with customers, peers, and industry contacts.
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite and obtain information from the FMSCA/SMS sites.
• Home-based with variable travel of approximately 30-40%.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.

Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions.

This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits.

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices CaliforniaLos Angeles IncorporatedLos Angeles UnincorporatedPhiladelphiaSan Francisco