Technical Delivery Manager (TDM)
Storyboard · Anchorage, AK · 3 days ago
Full-time
What You’ll Do
Versori is Manchester's first Y Combinator-backed company, founded to solve enterprise technology integration problems. We were acquired by Avalara in March 2026, expanding our reach. As a Technical Delivery Manager, you will:
- Own end-to-end delivery of client integration projects, ensuring solutions are delivered on time, within scope, and to a high technical standard.
- Manage and coordinate software development and solutions engineering resources to deliver against agreed project plans.
- Lead requirements-gathering sessions with clients, translating business needs into clear, actionable technical delivery plans.
- Conduct client-facing demonstrations of Versori's integration platform, clearly articulating its capabilities and business value.
- Act as the first point of escalation for delivery blockers, resolving issues directly with Solutions Engineers and escalating complex cases to a Solution Architect where required.
- Track delivery progress against plan, reporting regularly to the COO, and providing clear updates to internal and external stakeholders.
- Manage clients as key stakeholders throughout the delivery lifecycle, ensuring their needs and expectations are understood and met.
- Line-manage a team of in-house Solutions Engineers, including workload planning and day-to-day support.
What You'll Need to be Successful
- Essential: At least 2 years' experience in technical delivery, project management, or a related role.
- A good understanding of software systems and integrations.
- The ability to quickly learn and apply new technical concepts.
- Strong organizational skills, with the ability to manage multiple concurrent projects.
- Excellent stakeholder management and client-facing communication skills.
- A technical background, or demonstrable strong technical knowledge, is required.
- Desirable: Experience managing distributed or offshore teams, prior experience in an iPaaS, integration platform, or B2B SaaS environment.
Total Rewards
- A great compensation package.
- Paid time off.
- Paid parental leave.
- Many Avalara employees are eligible for bonuses.
- Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive Culture and Diversity
- Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and organizational culture.
- We have a total of 8 employee-run resource groups, each with senior leadership and executive sponsorship.
About Avalara
- We define the relationship between tax and tech, processing over 54 billion customer API calls and 6.6 million tax returns annually.
- We are a billion-dollar business with a mission to be part of every transaction in the world.
- We are bright, innovative, and disruptive, embodying a quirky spirit and optimistic mindset.
- We are an equal opportunity employer supporting diversity, equity, and inclusion.