Technical Curriculum Developer (Agentic AI for IT Support and Data Analytics)

About the role

Per Scholas is a 30-year-old organization dedicated to driving mobility and opportunity in the tech industry by training individuals and uplifting communities. We offer no-cost training programs in various tech skills, including Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. Our curriculum is designed to meet the needs of employers and prepare individuals for high-growth tech careers.

Department

Curriculum Solutions

Requirements

• Hands-on experience across IT Support and Data Analytics workflows
• Demonstrated ability to apply AI tools (e.g., ChatGPT) to real technical tasks
• Strong communication skills and comfortable demonstrating on camera
• Technical Expertise: 2-5 years of combined experience across IT Support and Data Analytics, strong understanding of OS troubleshooting, networking basics, and ticketing workflows; data analytics fundamentals; experience applying AI tools; familiarity with basic scripting; exposure to agentic AI concepts
• Instructional Design & Professional Skills: 1-3 years of experience in instructional design or technical content creation; strong ability to simplify technical workflows into structured learning; proficiency in Google Workspace; strong written and verbal communication skills; experience with training video series production

Qualifications

• Technical Expertise: 2-5 years of combined experience across IT Support and Data Analytics, strong understanding of OS troubleshooting, networking basics, and ticketing workflows; data analytics fundamentals; experience applying AI tools; familiarity with basic scripting; exposure to agentic AI concepts
• Instructional Design & Professional Skills: 1-3 years of experience in instructional design or technical content creation; strong ability to simplify technical workflows into structured learning; proficiency in Google Workspace; strong written and verbal communication skills; experience with training video series production

Skills

• Familiarity with LMS platforms (e.g., Canvas)
• Experience in workforce training or bootcamp environments
• Hands-on experience building agentic AI workflows or automations (e.g., custom GPTs, Copilot Studio, n8n, Zapier, or similar)
• Exposure to cloud platforms or DevOps concepts

Benefits

• Holidays & PTO: Over 40 days of paid time off each year
• Comprehensive Medical Coverage: Multiple medical plans through Cigna or Kaiser Permanente (where available)
• Dental and Vision Insurance: Two dental plan options and a vision plan
• Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%
• Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources
• Parental Leave: Up to 6 weeks of 100% paid parental leave
• Additional Benefits & Perks: Employer-paid life and AD&D Insurance, short-term disability coverage, and a range of voluntary benefits