Technical Consultant, AMI Testing & Data Management

About the role

E Source is a research, data/analytics, and technology focused professional services firm dedicated to the utility industry in the US and Canada. We help utilities improve customer service, optimize grids, and adopt new technologies.

Responsibilities

• Support complex AMI (advanced metering infrastructure) and utility technology implementations for electric, gas, and water clients.
• Work alongside project managers, solution architects, utility stakeholders, vendors, and implementation partners to validate that systems and integrations meet requirements, data is accurate and complete, and implementation issues are identified and resolved before they affect operations or customers.
• Combine structured testing with hands-on data management and quality assurance.
• Develop and execute AMI test strategies, plans, procedures, test cases, acceptance criteria, and test reports.
• Coordinate and support testing across bench, system integration, user acceptance/business process, field acceptance, performance, regression, and related implementation phases.
• Maintain requirements traceability and ensure business, functional, technical, integration, and performance requirements are validated through appropriate test cases.
• Document, analyze, track, and help resolve defects and test issues, including root-cause analysis, corrective actions, retesting, and closure.
• Validate data flows and system integrations to confirm that data is received, transformed, routed, and processed correctly across interconnected utility systems.
• Perform AMI data-quality and installation-data reviews, including meter and endpoint information, reads, work-order data, photos, and related field records.
• Analyze operational reports, exceptions, alerts, and data-quality issues, and help utility teams establish ownership, severity levels, escalation processes, and remediation procedures.
• Support development and refinement of data management plans, operational procedures, reports, training materials, and quality-assurance processes.
• Provide hands-on coaching and implementation support to client teams responsible for ongoing AMI data management, exception handling, and data-quality activities.

Requirements

• Five or more years of experience supporting utility technology implementations, system testing, data management, quality assurance, or a closely related technical function.
• Experience with AMI, MDMS, CIS, GIS, work management, customer platforms, or other utility systems.
• Demonstrated experience developing or executing system, integration, user acceptance, business process, field acceptance, regression, or performance testing.
• Experience working with requirements, test cases, acceptance criteria, requirements traceability matrices, defect logs, and test results.
• Proficiency with Excel and other tools used for data analysis, issue tracking, and test management.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant professional experience.

Skills

• Strong analytical skills and enjoyment of troubleshooting system, interface, data, or business-process issues.
• Ability to validate data quality, reconcile information across systems, analyze exceptions, and identify data discrepancies.
• Effectiveness in working with utility business users, IT/OT teams, software vendors, system integrators, and field contractors.
• Strong attention to detail, with the ability to recognize patterns, inconsistencies, and emerging implementation issues.
• Strong documentation, communication, and problem-solving skills, and the ability to manage multiple priorities across concurrent client engagements.
• Experience with SQL or similar data-query tools.
• Direct AMI implementation experience.
• Working knowledge of utility meter, endpoint, installation, billing, or operational data.

Benefits

• Excellent insurance options, including medical, dental, and vision plans; company-paid life insurance; company-paid long- and short-term disability insurance; medical and dependent-care flexible spending plans, and paid parental leave.
• A flexible time off (FTO) policy that provides paid time away from work, approved by your manager, while ensuring business needs, workload commitments, and appropriate coverage are maintained.
• A 401(k) plan with a 3% employer match.

Pay

The budgeted salary for this position is $85,000-$105,000 USD + annual bonus. Actual pay will be adjusted based on experience.

Schedule

This role is remote when not traveling to client sites. Travel is dependent on project and client needs (up to 50%).