Technical Commerce & AI Consultant | Agentic Commerce

About the role

As an Agentic Commerce & AI Consultant, you will design and build AI-powered commerce solutions using Generative AI and multi-agent orchestration frameworks. You will take ownership of solution components, ensuring scalable, secure, and business-aligned deployments within customer technology ecosystems.

Responsibilities

• Design and implement Agentic AI systems enabling intelligent decision workflows across: Personalization engines, Merchandising optimization, Campaign orchestration, Conversational commerce, Digital customer engagement platforms.
• Develop multi-agent architectures coordinating planners, retrievers, reasoning agents, predictive models, and optimization components.
• Build and operationalize retrieval-augmented generation (RAG) systems grounded in structured commerce knowledge, product taxonomies, business rules, and policy constraints.
• Define and manage data, knowledge, and context pipelines to support effective agent reasoning.
• Lead data preparation, integration, validation, and semantic modeling for commerce use cases.
• Architect orchestration pipelines integrating: Predictive models, LLM reasoning, Decision APIs, Enterprise tools and backend services.
• Leverage AWS, Azure, or GCP for scalable AI deployment and lifecycle management.
• Develop modular services using FastAPI and deploy production-ready solutions using containerized and CI/CD-based environments.
• Utilize Databricks for large-scale modeling workflows and AI experimentation.
• Integrate vector databases, distributed knowledge systems, and in-memory state management (e.g., Redis) for context-aware agent workflows.
• Apply Responsible AI principles including: Structured tool access, Context governance, Logging and traceability, Bias awareness, Drift detection, Implement LLM evaluation metrics, structured testing frameworks, and observability standards.
• Continuously optimize multi-agent systems for scalability, reliability, and commercial impact.
• Collaborate with cross-functional teams and clients to align AI implementations with business objectives.
• Support development of client-ready presentations, demos, and value narratives.
• Translate complex AI architectures into clear business outcomes and ROI impact.
• Contribute to knowledge assets, reusable accelerators, and best practices.
• Mentor junior analysts and support team capability development.

Requirements

4+ years of experience building scalable AI or data-driven systems, preferably within digital commerce, MarTech, or customer technology ecosystems. Experience should include: Strong proficiency in Python and SQL, with hands-on experience deploying Generative AI and Agentic AI solutions. Experience working with Agentic AI frameworks (LangChain, LlamaIndex, CrewAI, AutoGen, LangGraph). Experience designing prompt flows, multi-agent orchestration pipelines, and schema-driven tool invocation (e.g., MCP or similar standards). Experience integrating AI systems with enterprise APIs and backend commerce platforms. Hands-on experience with FastAPI, AWS/Azure/GCP, and Databricks. Experience working with vector databases and retrieval-augmented architectures. Understanding of Responsible AI principles and production monitoring standards. Working knowledge of cloud-native architectures, containerization, and CI/CD pipelines. Strong communication skills with the ability to translate advanced AI concepts into business value. Structured problem-solving skills and ability to build scalable, client-ready solutions. Experience with designing of a semantic layer and knowledge graph. Experience with prompt engineering.

Qualifications

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

Benefits

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture

Pay

Annual Salary Range: California $70,350 to $196,000, Cleveland $59,100 to $156,800, Colorado $63,800 to $169,300, District of Columbia $68,000 to $180,300, Illinois $59,100 to $169,300, Maine $54,400 to $144,300, Maryland $63,800 to $169,300, Massachusetts $63,800 to $180,300, Minnesota $63,800 to $169,300, New York $66,300 to $196,000, New Jersey $68,000 to $196,000, Virginia $59,100 to $180,300, Washington $80,200 to $180,300

Schedule

As required for client support up to 50%

Location

Primary residency within 90 minutes of an approved Accenture office