Technical Claim Director-GL Major Case Unit (hybrid)

About Us

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results.

Principal Duties & Responsibilities

• Handle high-exposure, complex bodily injury and property damage claims across the United States (excluding New York).
• Responsible for all aspects of claim-handling, including fact investigation, coverage analysis, injury/damages evaluation, and litigation management.
• Evaluate claims and set case resolution strategies, including independent handling of mediations and trials in complex claims.
• Select, retain, and direct appropriate defense counsel on litigated cases.
• Collaboratively communicate with Underwriting on industry trends or case law/statutory developments that may impact their respective product lines.
• Lead in special projects and other duties as needed.
• Occasional travel for mediations and trial as necessary.

Education & Experience

• Typically requires a bachelor’s degree in business administration, insurance, or a related field; and 8+ years of relevant legal or insurance related experience with general liability claims (marine liability claim experience would be beneficial).
• A Juris Doctorate with relevant insurance coverage or defense litigation experience would be beneficial.

Knowledge, Skills & Competencies

• Meaningful experience handling general liability claims involving bodily injury and property damage with significant exposure under both primary and excess policies, in various jurisdictions across the United States.
• A strong focus on U.S. south and southeastern states, as well as California, would be beneficial.
• Ideal candidate will have superior working knowledge of case law, statutes, and procedures impacting the handling and value of general liability claims and would benefit from having experience with handling claims for different types of insurance risks and policies (e.g. construction, premises liability, security, marine, etc.).
• Sophisticated claims resolution skills are essential.
• Superior writing and communication skills to work effectively with insureds, claimants, underwriters, other team members, and upper management.

Compensation Overview

The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future. Base Pay Range $136,618.00 - $199,120.00

Total Rewards

• Financial Incentives: Annual bonus plans, Employee stock ownership plan (ESOP), 401(k) — automatic 3% company contribution, Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
• Work & Life: Paid time off (PTO) and holidays, Paid volunteer time off (VTO) to support our communities, Parental and family care leave, Flexible & hybrid work arrangements, Fitness center discounts and free virtual fitness platform, Employee assistance program
• Health & Wellness: Comprehensive medical, dental and vision benefits, Flexible spending and health savings accounts, 2x base salary for group life and AD&D insurance, Voluntary life, critical illness, & accident insurance for purchase, Short-term and long-term disability benefits
• Personal & Professional Growth: Training & certification opportunities, Tuition reimbursement, Education bonuses

Diversity & Inclusion

Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.