Jobs · Ohio

Technical Claim Director-GL Major Case Unit (hybrid)

RLI Insurance Company · Broadview Heights, OH · 1 mo ago
$137k–$199k/yrFull-time
We need to output HTML fragment with sections: About Us? Actually headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content accordingly. We have sections: "About Us" (company description) maybe not needed as heading? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. So we need to decide which headings to include based on content. We have "About Us" description: could be "About the role"? Actually "About Us" is about company, not role. Could map to "About the role"? Might be okay but not exactly. However we need to include only sections with real specific content. We have content about company culture, etc. Could put under "About the role"? Might be stretch. Perhaps we can include "About Us" as a heading? Not in allowed list but maybe we can still use

for any section heading? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies those are examples; we can use other headings if appropriate? Safer to stick to those examples. But we have content that fits "Responsibilities", "Requirements", "Qualifications", "Skills", "Benefits", "Pay". Also maybe "About the role" could include the "About Us" description? Not ideal but we could put company description under "About the role". Or we could omit "About the role" if not specific to role. The instruction: "include a section ONLY when the posting has real, specific content for it". So if we don't have specific content for "About the role", we should not include it. The posting does have "About Us" which is about company, not role. Could we treat that as "About the role"? Not really. Might be better to omit that heading and instead include the company description as a

without heading? The instruction says use

for section headings (e.g. About the role, Responsibilities...). It doesn't forbid other headings, but suggests using those. However we could just put the company description as a

before any headings. That's allowed: we can have prose

not under a heading. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose." So we can have a leading

    for About Us. Then we need sections: - Responsibilities: from "Principal Duties & Responsibilities" bullet list (though it's sentences separated by periods). We'll convert to

    • . - Requirements: from "Education & Experience". That's requirements. - Qualifications: maybe from "Knowledge, Skills, & Competencies"? That could be Skills/Qualifications. We have both Knowledge, Skills, & Competencies. Could split: Qualifications (education/experience) and Skills (knowledge, skills). But we already used Education & Experience as Requirements. Could also have Qualifications for things like Juris Doctorate beneficial? Might be overlapping. Let's map: Requirements: Education & Experience (bachelor's degree, 8+ years, JD beneficial). Skills: Knowledge, Skills, & Competencies (meaningful experience handling GL claims, focus on regions, case law knowledge, proactive investigation, superior writing/communication). Qualifications: maybe not needed separate; but we could include "Qualifications" for the JD beneficial? However that's already in Requirements. Could combine. Better to have sections: Responsibilities, Requirements, Skills, Benefits, Pay. We also have Benefits detailed under "Total Rewards" with subcategories Financial Incentives, Work & Life, Health & Wellness, Personal & Professional Growth, Diversity & Inclusion. That's benefits. Pay: Base Pay Range. Schedule: not mentioned; we should not include Schedule if no content. Thus output:

      About Us paragraph...

      Responsibilities

      • ...
      • ...

      Requirements

      • ...
      • ...

      Skills

      • ...
      • ...

      Benefits

      • ...
      • ...
      (maybe nested? but we can just list each benefit as li.)

      Pay

      Base Pay Range $136,618.00 - $199,120.00

      We must not include boilerplate like EEO etc. Remove Diversity & Inclusion? That's part of benefits but could be considered boilerplate? It's specific content about diversity initiatives; we can keep as part of Benefits. We need to preserve all substantive information; not invent or summarize away detail. So we need to include all details from each section. Let's extract details. About Us paragraph: The whole "About We’re not like other insurance companies..." up to "Apply today to make a difference with us." plus maybe the Glassdoor sentence? Actually after that: "RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company." That's also about company. Should we include? It's substantive. We'll include in About Us paragraph. Thus About Us paragraph includes all that until before "Principal Duties & Responsibilities". Let's copy. Now Responsibilities: list each duty: - Handle high-exposure, complex bodily injury and property damage claims across the United States (excluding New York). - Responsible for all aspects of claim-handling, including fact investigation, coverage analysis, injury/damages evaluation, and litigation management. - Evaluate claims and set case resolution strategies, including independent handling of mediations and trials in complex claims. - Develop and implement claim resolution strategies and identify claims where trial is appropriate. - Select, retain, and direct appropriate defense counsel on litigated cases. - Collaboratively communicate with Underwriting on industry trends or case law/statutory developments that may impact their respective product lines. - Lead in special projects and other duties as needed. - Occasional travel for mediations and trial as necessary. We'll put each as
    • . Requirements: Education & Experience: - Typically requires a bachelor’s degree in business administration, insurance, or a related field; - and 8+ years of relevant legal or insurance related experience with general liability claims - A Juris Doctorate with relevant insurance coverage or defense litigation experience would be beneficial. We'll list as li. Skills: Knowledge, Skills, & Competencies: - Meaningful experience handling general liability claims involving bodily injury and property damage with significant exposure under both primary and excess policies, in various jurisdictions across the United States. - A strong focus on U.S. south and southeastern states, as well as California, would be beneficial. - Ideal candidate will have superior working knowledge of case law, statutes, and procedures impacting the handling and value of general liability claims and would benefit from having experience with handling claims for different types of insurance risks and policies (e.g. construction, premises liability, security, marine, etc.). - Proactive investigation, risk transfer identification and pursuit, strategic claim handling, hands-on attorney management, and sophisticated claims resolution skills are essential. - Superior writing and communication skills to work effectively with insureds, claimants, underwriters, other team members, and upper management. We'll list as li. Benefits: Need to capture all details under Total Rewards sections. Financial Incentives: - Annual bonus plans - Employee stock ownership plan (ESOP) - 401(k) — automatic 3% company contribution - Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings) Work & Life: - Paid time off (PTO) and holidays - Paid volunteer time off (VTO) to support our communities - Parental and family care leave - Flexible & hybrid work arrangements - Fitness center discounts and free virtual fitness platform - Employee assistance program Health & Wellness: - Comprehensive medical, dental and vision benefits - Flexible spending and health savings accounts - 2x base salary for group life and AD&D insurance - Voluntary life, critical illness, & accident insurance for purchase - Short-term and long-term disability benefits Personal & Professional Growth: - RLI encourages its employees to pursue professional development work in insurance and job-related areas. - We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. - RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. - RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. - Our personal and professional growth benefits include: - Training & certification opportunities - Tuition reimbursement - Education bonuses Diversity & Inclusion: - Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. - We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. - Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results. - RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. But note: Diversity & Inclusion includes EEO statement which is boilerplate? The instruction says remove EEO/equal-opportunity boilerplate. So we should remove the last sentence about equal opportunity employer. Also maybe the earlier sentences about goal etc are not boilerplate; they are specific. We'll keep the first two bullet points? Actually the paragraph: "Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers." That's specific. Next: "We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry." Specific. Next: "Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results." Specific. Then the EEO line we remove. Thus we keep those three. Now Benefits section: we could group each category as subheadings? But instruction only says use

      for section headings; we could use

      for subheadings? Not prohibited but maybe better to keep simple list. However we need to preserve all substantive information; we can list each benefit item as
    • under a single
        . That would lose categorization but still preserve info. Might be acceptable. But we could also nest
          inside
        • for categories. That's still using
          • . We'll do categories as
          • with inner
              . That's still using
              • . That should be fine. Thus Benefits

                Benefits

                then
                  with each category as
                • containing description and inner
                    of items. Pay:

                    Pay

                    Base Pay Range $136,618.00 - $199,120.00

                    We should not include Schedule. Now ensure we don't include any boilerplate like "Apply today to make a difference with us

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