Technical Business Analyst (Senior)

About the role

CGI seeks an experienced Business Analyst for a full‑time position supporting a critical government mission. The role can be based at any CGI office in the United States, with a preferred location in Fairfax, VA, and a hybrid working model is available.

Responsibilities

• Review, analyze, and evaluate business processes, systems, and user needs based on the program scope.
• Translate business requirements into technical specifications to ensure business objectives are achieved.
• Determine client requirements and transform them into system specifications, translating requirements into technical language for developers, and identifying opportunities for improving business processes.
• Facilitate requirements workshops to gather business and functional requirements, create and review test plans and scenarios, and prepare and conduct reviews and training sessions.
• Document process flows, analyze and re‑engineer processes, understanding technical problems and solutions in relation to the current and future business environment.
• Recommend and facilitate quality improvement efforts.
• Integrate new processes with existing ones and communicate these changes to impacted Business Systems teams.
• Provide technical guidance to a cross‑functional, Scaled Agile (SAFe) team.
• Act as a trusted advisor to clients on complex technical issues or business strategy.

Required Qualifications

• Bachelor's degree in business, Information Technology, Science, Engineering, Mathematics or related discipline.
• Minimum of 5 years’ experience as a Business Analyst.
• Ability to conduct data and systems analysis on data pipeline applications and processes.
• Experience working on an Agile development team.
• Experience supporting development of complex systems, with strong troubleshooting skills.
• Proficiency in data analysis and data visualization to draw business‑relevant conclusions.
• Expertise in planning and conducting facilitative sessions for requirements gathering.
• Ability to work effectively in a team environment.
• Experience creating detailed reports and delivering presentations.
• Excellent communication skills in a client‑facing role.
• Experience with Application Lifecycle Management (ALM) products such as Microsoft Azure DevOps, JIRA, Confluence, Service Desk, etc.
• Strong facilitation and communication skills to gather requirements and collaborate with stakeholders.
• Proficiency in Microsoft Suite of tools, data modeling, SQL/Database querying.

Desired Qualifications

• Industry knowledge in sectors such as Government and Aviation preferred.

Benefits

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and well‑being programs

Pay

A reasonable estimate of the current range for this role in the U.S. is $79,600.00 – $172,400.00.

Schedule

Full‑time position with a hybrid working model available.