Technical Assistance Coach

About the role

BLH Technologies, Inc., is seeking a Technical Assistance (TA) Coach to support federal and state-level human services programs, including contracts with the U.S. Department of Health and Human Services (HHS) related to child welfare and TANF programs.

Responsibilities

• Provide direct coaching and technical assistance to grantees and program staff to strengthen program implementation and performance.
• Conduct organizational assessments to identify strengths, gaps, and areas for capacity building.
• Develop and deliver customized TA plans tailored to the needs of individual organizations or programs.
• Facilitate training sessions, workshops, and webinars on topics such as program management, service delivery, compliance, and performance improvement.
• Support programs in implementing evidence-based and evidence-informed practices.
• Aid grantees in improving data collection, reporting, and performance management processes.
• Provide guidance on federal and state program requirements, including TANF-related policies and reporting expectations.
• Support development of organizational systems, including governance, partnerships, and sustainability strategies.
• Document TA activities, outcomes, and lessons learned to support continuous improvement and knowledge dissemination.
• Collaborate with program staff, analysts, and leadership to ensure alignment of TA delivery with program goals and priorities.
• Contribute to development of training materials, toolkits, and best practice resources.

Requirements

• Master's degree (or bachelor's with equivalent experience)
• Experience providing training and technical assistance in human services, workforce development, or community-based programs
• Experience working with TANF programs or similar federal/state/tribal social service programs
• Experience working with state, local, or tribal governments and/or nonprofit organizations
• Strong facilitation and coaching skills, with ability to engage diverse stakeholders
• Experience conducting organizational assessments and capacity-building activities
• Knowledge of program performance management, data collection, and reporting practices
• Strong written and verbal communication skills
• Ability to travel as needed to support on-site or in-community technical assistance