Technical Architect Staff - Workforce Identity and Access Management

About the role

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity The candidate selected for this role will set the technology strategy and direction for workforce Identity and Access Management across USAA’s hybrid technology environment. They will partner with security, infrastructure, application, and engineering teams to design secure identity solutions, modernize authentication and access capabilities, and guide key IAM transformation initiatives. The candidate will establish enterprise standards and influence technology decisions that strengthen access controls, reduce risk, and align with USAA’s mission and strategic priorities. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Charlotte, NC. Relocation assistance is not available for this position.

Responsibilities

• Collaborates with business and IT stakeholders to understand strategy, requirements, measures, risks and controls for a business function or IT domain.
• Utilizes expertise and research to create technology decisions with relevant architecture artifacts and proactively apply architecture thinking to conceive evolutionary strategies and roadmaps that can accelerate current capabilities for a business function or technology domain.
• Cultivates productive and trusted relationships with business and IT stakeholders, as well as engineering resources, to provide leadership and guidance to influence and shape priority, cost transparency and execution of architecture solutions and domain direction.
• Assess domain applications in collaboration with business and application owners to identify strengths, weaknesses, opportunities, threats and risks. Advise business owners of proposed courses of action.
• Defines and documents architecture standards for a technology domain to ensure architectural compliance of technology solutions. Use risk assessment methodologies to draft/evaluate and approve/reject waivers to architecture standards.
• Participates in activities that support the USAA technology ecosystem such as workstream planning, solution design reviews, code reviews, test case definition, and assistance in troubleshooting of Availability Command Center incidents to resolve complex production issues related to a technology domain.
• Provides professional and technical mentorship for new architects, engineers and IT community colleagues in an open, respectful, flexible and empathetic manner. Se