Technical Analyst Intern – Summer Internship Program
CGI · Knoxville, TN · 1 mo ago
Education$20–$30/hrFull-time
About the role
CGI’s Technical Analyst Intern works with cross-functional teams to support system analysis, integration activities, troubleshooting, documentation, and solution delivery. You’ll gain exposure to modern technologies and AI-enabled workflows while building strong foundations in communication, problem solving, professionalism, and responsible use of emerging technologies.
Responsibilities
- Develop an understanding of CGI’s industry focus, clients, organizational structure, and technology objectives.
- Build trusted relationships by asking thoughtful questions, actively listening, and clearly communicating ideas.
- Collaborate with clients and cross‑functional teams to translate business and technical needs into organized, actionable inputs.
- Analyze applications, systems, workflows, and data to identify integration needs, issues, or improvement opportunities.
- Support testing, troubleshooting, and issue resolution activities to help ensure solutions are reliable and meet business and technical requirements.
- Create and maintain technical documentation, user guides, process flows, meeting notes, and other project materials to support implementation and knowledge sharing.
- Use modern and AI‑enabled workplace tools to support technical analysis, documentation, testing, troubleshooting, and workflow efficiency.
- Apply responsible AI practices with appropriate human oversight to ensure attention to accuracy, privacy, security, and transparency when using AI‑enabled tools.
- Participate in meetings, workshops, testing sessions, and solution discussions to support project delivery and client outcomes.
Requirements
- Current enrollment as a third‑year student in a bachelor’s degree program in Information Technology, Information Systems, Computer Science, or a related field.
- Authorization to work in the United States on a permanent basis without current or future employer sponsorship.
- Curiosity, professionalism, and a strong desire to learn about technology‑enabled problem‑solving and solution delivery.
- Strong analytical and problem solving skills, with comfort navigating ambiguity and complex information.
- Clear written and verbal communication skills with the ability to simplify and explain complex ideas.
- Collaborative mindset and ability to work effectively with cross‑functional teams.
- Exposure to technology concepts, applications, systems, integrations, AI‑enabled tools, or general technical topics through coursework, student organizations, research, or personal projects (preferred but not required).
- Interest in learning and responsibly using modern and AI‑enabled productivity tools for technical analysis, documentation, and solution delivery.
What you’ll gain
- Hands‑on industry experience with a global consulting leader.
- Opportunities to contribute to project work and support meaningful client outcomes.
- Exposure to modern technical practices, system integration concepts, and technology‑enabled workflows.
- Mentorship, coaching, and constructive feedback from experienced CGI professionals.
- The chance to apply academic knowledge in a real‑world consulting environment and explore future career paths at CGI.
Pay
A reasonable estimate of the current range is $20.00 – $30.00 per hour.