Technical Account Manager - Logistics Automation

About the role

The position is a remote-based sales role, with occasional business travel to assigned accounts. The mission is to identify and evaluate innovations and trends, fostering collaboration and co-creation between SICK and key accounts.

Responsibilities

• Be a trusted technical advisor to customers, introducing and selling SICK solutions and Lifetime Services.
• Document and influence the SICK organization to meet customer needs and requests.
• Translate customer needs into solution requirements and understand how product features add value.
• Facilitate effective collaboration between internal teams and customers to deliver exceptional value.
• Develop direct customer relationships using deep understanding of customer business needs, production applications, and technical language.
• Identify and qualify business and customer opportunities and/or threats, understand account potential, competitors, and market requirements.
• Pursue Sales Excellence, developing skills, knowledge, and competencies to continuously improve performance.
• Interface with Market Product Managers and Customer Project Managers to define the best technical solutions.
• Support the release of new products, systems, and software within the account.

Qualifications, Skills & Competencies

• Experience: 5+ years in delivering complex, high-tech industrial automation solutions and sensor products.
• Education: Bachelor’s degree in a technical field with technical sales experience.
• Position-specific Qualifications: Customer engagement experience, ability to manage sales plans, opportunity assessment, attention to detail, collaboration, and managing priorities.
• Computer/Technological: Proficiency in Microsoft Office tools, CRM systems, CAD experience, material handling, robotics, barcode reading, RFID, controls/PLCs.
• Language: Professional fluency in English.
• Other: Ability to work in an office environment, travel up to 50%, physical demands, and willingness to undergo an employment background check.