Technical Account Manager- High Tech

About the role

We Are Synopsys, the leader in engineering solutions from silicon to systems. We enable customers to rapidly innovate AI-powered products through leading silicon design, IP, simulation and analysis solutions, and design services. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity.

Responsibilities

• Establish long-term sustainable relationships with assigned accounts by aligning Synopsys simulation and analysis solutions with the client's key business initiatives, serving as the customer's single point of contact for all technical activities
• Work collaboratively with the Enterprise Account Manager to identify strategic long-term and short-term technical activities worldwide to achieve overall sales goals, then procure the required resources from Regional Technical, Training, and Consulting teams to execute
• Serve as the primary point of contact for all technical engagements on select strategic accounts, mapping customer technical requirements to Synopsys simulation and analysis solutions within your industry vertical
• Leverage technical resources with the Enterprise Account Manager to expand the Synopsys footprint, identifying opportunities to displace competition, add products, add users, and expand globally
• Review all technical support activities and work with local support managers to ensure follow-up and coaching for technical staff to meet quality goals
• Ensure close connection between the field team and Synopsys development for effective response to all defects and enhancement requests
• Support account-based marketing strategy to drive technology proliferation campaigns including adoption and deployment
• Participate and contribute to field-factory interlock on product enhancement and competitive solution positioning
• Lead opportunity qualification and drive technical campaigns for complex engagements, advise on market sizing initiatives
• Lead account-based marketing strategy, drive technology deployment and adoption including partner solutions

Requirements

• BS, MS, or PhD in Electronics, Thermal, Mechanical Engineering, or related field
• Minimum 8 years of professional experience in an engineering software environment with a BS, 6 years with an MS, or 3 years with a PhD (12 years with a BS, 10 years with an MS, or 7 years with a PhD preferred)
• Fluent in writing and speaking English
• Demonstrated use of Synopsys simulation and analysis tools or knowledge of other commercial CAE, CAD, EDA, or PLM software packages, strong proficiency with Synopsys simulation and analysis tools and workflows in electromagnetic, signal integrity, or semiconductor-related areas is preferred
• Demonstrated understanding of Synopsys simulation and analysis products, technology, and how these tools are used in particular customer segments, with ability to understand, represent, and effectively communicate all technical activities associated with the account across all physics and product lines
• Strong organizational and time management skills with a sense of urgency
• Demonstrated ability to foster collaboration and coordination with personnel distributed across multiple global sites
• At least 4 years of experience in application engineering, customer support, or consulting services type customer-facing roles using engineering software
• Ability to interact effectively with senior business managers and C-level executives
• Ability to travel domestically up to 25% of time, 50% preferred
• Previous experience working in electronics, particularly in high-frequency or semiconductor domains is preferred

Qualifications

• You can walk into a technical review with a customer's VP of Engineering, diagnose a workflow bottleneck in real time, and sketch a fix on a whiteboard without losing credibility or clarity
• You foster collaboration across distributed global teams, coordinating resources in different time zones and making sure everyone knows what success looks like
• Strategic and customer-centric, you think in terms of long-term relationship value, not just closing the next ticket or meeting
• Resilient and adaptable, you handle shifting priorities, last-minute customer requests, and ambiguous situations without creating chaos downstream
• Driven by curiosity, you stay current on industry trends, competitive tools, and emerging customer needs because you genuinely want to know what is coming next

Skills

• BS, MS, or PhD in Electronics, Thermal, Mechanical Engineering, or related field
• Minimum 8 years of professional experience in an engineering software environment with a BS, 6 years with an MS, or 3 years with a PhD (12 years with a BS, 10 years with an MS, or 7 years with a PhD preferred)
• Fluent in writing and speaking English
• Demonstrated use of Synopsys simulation and analysis tools or knowledge of other commercial CAE, CAD, EDA, or PLM software packages, strong proficiency with Synopsys simulation and analysis tools and workflows in electromagnetic, signal integrity, or semiconductor-related areas is preferred
• Demonstrated understanding of Synopsys simulation and analysis products, technology, and how these tools are used in particular customer segments, with ability to understand, represent, and effectively communicate all technical activities associated with the account across all physics and product lines
• Strong organizational and time management skills with a sense of urgency
• Demonstrated ability to foster collaboration and coordination with personnel distributed across multiple global sites
• At least 4 years of experience in application engineering, customer support, or consulting services type customer-facing roles using engineering software
• Ability to interact effectively with senior business managers and C-level executives
• Ability to travel domestically up to 25% of time, 50% preferred
• Previous experience working in electronics, particularly in high-frequency or semiconductor domains is preferred

Benefits

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

Pay

The base salary range for this role is across the U.S.

Schedule

Domestically up to 25%, 50% preferred