Technical Account Manager, Food & Nutrition

IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. Founded in 1995 in the Netherlands, IMCD operates in over 50 countries, combining local knowledge with global expertise to deliver sustainable results for suppliers and producers across diverse business sectors.

About the role

We are seeking a motivated Technical Account Manager to support our Food & Nutrition business across the Central region of the US. This role is ideal for a results-driven professional who excels in technical sales, relationship building, and business development within a dynamic, customer-focused environment. Candidates must be based in the Central region of the US.

Responsibilities

• Develop and maintain sales within a specific business unit using the Key Sales Performance Indicator system and other organizational tools.
• Implement business plans for each product line in conjunction with Principal Managers.
• Set, review, and revise Call Frequency Schedules; meet call plans for each account.
• Maintain existing business and profit contribution; report on business regularly, review variances, and take action as required.
• Maximize and maintain margin contribution.
• Progress existing sales targets and identify new targets; provide evidence of new business and opportunities on a consistent basis.
• Build and cultivate multi-level customer relationships with a thorough understanding of the customer’s business.
• Involve other IMCD personnel and principals in relationship development.
• Submit timely and accurate reports following guidelines for Existing Business and Target Business reports.
• Ensure accuracy and thoroughness of product and activity reports.
• Coordinate between customers, CSRs, internal resources, and Principals to resolve day-to-day fulfillment, requests, and issues.
• Develop prioritized account growth plans, including annual forecasting and budget management.
• Manage account profitability and deliver assigned sales KPIs (call/visit frequency, opportunity targets, revenue, margin, prospect accounts, CRM data).
• Maintain CRM compliance for Call Prep, Product Reporting, action items, and account updates.
• Ensure complete account coverage by Principal.
• Actively participate in local industry events and trade associations.
• Execute sales activity relative to slow/dead stock.
• Monitor contract balances and advise customers of inventory still to be shipped.
• Perform other duties as assigned.

Requirements

• Minimum of 1–3 years’ experience in technical sales; distribution experience preferred but not required.
• B.S. Degree in Science, Food Science, Business, or a relevant field of study.
• Proven experience in organizing sales calls, schedules, and detailed reporting.
• Proven track record in developing and maintaining client relationships.
• Proven track record in developing new sales and accounts.

Desired Qualifications

• Hunter mentality with a passion for seeking new business and closing deals.
• Competency in SFDC, Sales Management Systems, and Microsoft Office or equivalent.
• Exceptional skills in developing and maintaining client relationships.
• Demonstrated enthusiasm and self-motivation.
• Hands-on approach with a willingness to engage in a broad range of activities.
• Eagerness to contribute beyond immediate duties and get the job done.

Skills

• Customer relationship management
• Complex organizational and communication skills
• Business acumen
• Problem solving and analysis
• Customer/client focus
• Communication proficiency
• Teamwork orientation

Schedule

This is a full-time position, Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed.

Travel

40% travel with some overnight stays required.

Benefits

By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly while maintaining our founders’ entrepreneurial spirit. As a global company, we offer opportunities across cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo, and Toronto.