Technical Account Manager, Beauty & Personal Care

Responsibilities

• Serves as the main point of contact for existing core accounts in a designated territory and identifies new targets for growth.
• Conduct frequent planned visits, interacting on a recurrent basis with key customers.
• Provides deep technical support, troubleshoots issues, and guides clients on product implementation, configuration, and best practices.
• Proactively identify opportunities for clients to gain more value, suggest upgrades, and align technology with business objectives.
• Supports sales efforts by highlighting features, driving adoption, and identifying upsell/cross-sell opportunities.
• Acts as a conduit for customer feedback, relaying insights to development teams to improve products.
• Educates clients on effective product usage, often through dedicated training sessions.
• Grows earnings per designated sales goals.

Requirements

• Bachelor’s degree required with a preferred area of study in Business Administration, Marketing, Chemistry, Chemical Engineering, Materials Science, or related technical degree.
• Minimum 2 years’ sales, technical, lab, customer support, or inside sales experience.
• PREFERRED QUALIFICATIONS: Experience selling chemical or technical products, experience with distribution sales, experience with Salesforce.

Qualifications

• Must be located in the Wisconsin, Michigan, Iowa, Minnesota, Missouri, and parts of Illinois region.
• Requires up to 50% travel, both local and outside the local area, with some overnight travel.
• Hybrid role, rotating between in-office and remote work environments.
• Access to reliable internet is a requirement.

Skills

• Strong technical expertise to engage with customers and provide solution-based support.
• Ability to identify and close new business opportunities.
• Proactive problem-solving skills.
• Effective communication and training abilities.
• Strategic thinking and customer relationship management.

Benefits

• Hybrid work schedule.
• Flexible remote work options.
• Up to 50% travel.

Pay

• Competitive salary based on experience and performance.

Schedule

• Hybrid work schedule, rotating between in-office and remote work environments.