Technical Account Manager

Responsibilities

• Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
• Solve customer’s technical problems by adopting the platform, integrating new data and existing integrations
• Understand customers technical requirements and business goals to consistently create new artifacts and deliver value
• Build a successful and ongoing game plan for each customer based on a specific data analysis and customer’s needs
• Establishing relationships and engaging with technical counterparts to drive product adoption
• Advocate internally for customer needs within Coralogix and influence a product development roadmap

Requirements

• Background knowledge of DevOps / Cloud / Observability
• Industry knowledge and opinions on Monitoring, Observability, Log Management, SIEM
• Hands-on experience in technical integrations and complex troubleshooting
• Experience in customer facing positions and excellent customer-facing skills
• Excellent communication skills in English, both written and verbal
• Strong presentation skills with the ability to establish credibility with executives
• Bi-lingual (Spanish) is highly desirable – advantage
• Hands-on Engineering/DevOps background – advantage
• Comfortable coding in any high-level programming language (Java, Go, Python) – advantage
• BSc degree in Computer Science / Engineering – advantage
• Experience in SAAS B2B software companies – advantage

Cultural Fit

We're seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission.

Pay

The on-target earnings range for this role is $160,000 - $200,000. When determining your salary, we consider your experience, skills, education, and work location.

Schedule

N/A

Benefits

• Comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits
• A 401(k) plan and match
• Paid sick time and paid time off