Tech Risk and Controls Lead - Citizen Development Governance Project Management and Release Coordination

About the role

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.

Responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
• Manage a book of work aligned to Citizen Development governance strategy, owning and managing a prioritized book of work to independently identify needs and translate them into high-impact deliverables/releases/projects delivered in a timely manner
• Plan and execute projects and deliverables in overseeing delivery end-to-end by managing scope, costs, timelines, and resources - mitigating risks, removing blockers, and escalating issues early with clear evidence and integrity
• Lead cross-functional line of business working sessions in organizing and chairing working groups and related forums with clear agendas, decisions, and documented outcomes
• Use data to drive decisions and continuous improvement, using data to monitor progress, identify trends and root causes, and make timely course corrections with continuously improving processes and procedures to enhance quality and productivity
• Stay current on regulatory and industry expectations to maintain awareness of developments impacting data risk and governance, and ensure programs remain aligned to evolving expectations and standards for risk and conduct
• Partner with stakeholders across the organization to identify needs, prioritize work, and translate requirements into discrete deliverables
• Support senior leadership and assurance activities with providing clear, audience-appropriate communications and progress updates to senior management, responding effectively to regulatory, internal audit, and other governance-related requests
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
• Promote reuse-first, AI-assisted approaches to streamline recurring control testing and issue/action-plan management routines, ensuring human review and alignment to auditability and regulatory expectations

Requirements

• 5+ years of experience or equivalent expertise in technology risk management, cybersecurity, or a related field, with a focus on regulatory compliance and risk mitigation
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technology risk and controls workflows with strong validation habits and awareness of data sensitivity
• Ability to review and validate AI-assisted risk summaries and recommendations before use, escalating when uncertain and ensuring outcomes align to security, auditability, and regulatory expectations
• Demonstrated experience planning and supporting system migrations and implementations, and the end-to-end system development lifecycle from a business and/or operational perspective
• Strong attention to detail when managing change or monitoring business-as-usual (BAU) activities, including data conversion and reconciliation processes to validate completeness, accuracy, and control adherence
• Excellent analytical, written, and verbal communication skills, including experience preparing concise documents and updates for senior audiences and stakeholders
• Effective project management and time management skills, including the ability to work autonomously under deadlines with consistent execution discipline
• Strong interpersonal and consultative skills; comfortable influencing and collaborating with stakeholders at all levels and across functions
• Experience creating design mockups to support solutioning and technical buildouts (i.e., Figma, etc.)
• Experience analyzing data and translating observations into clear, actionable insights for decision-making and stakeholder communication

Qualifications

• Advanced Microsoft Office proficiency, particularly MS Teams, PowerPoint, SharePoint, and Excel
• Experience with workflow management tools like JIRA or equivalent

Skills

• Advanced knowledge of risk management principles, practices, and theories
• Advanced knowledge of regulatory compliance and risk mitigation
• Advanced knowledge of data management and risk governance

Benefits

Our total rewards package includes base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Pay

Details about pay will be provided during the hiring process.

Schedule

Details about schedule will be provided during the hiring process.