Tech Project Manager

About the Company

At SCA Health, we believe health care is about people—the patients we serve, the physicians we support, and the teammates who push us forward. Behind every successful facility, procedure, or innovation is a team of 15,000+ professionals working together, learning from each other, and living out the mission, vision, and values that define our organization. As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics, and numerous labs and surgical hospitals.

Our work spans a broad spectrum of services, all designed to support physicians, health systems, and employers in delivering efficient, value-based care to patients without compromising quality or autonomy. What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: Clinical quality, Integrity, Service excellence, Teamwork, Accountability, Continuous improvement, and Inclusion. Our values inform our attitudes, actions, and culture.

Responsibilities

• Manage multiple, concurrent projects, enforcing governance processes to ensure compliance through scoping, analysis/design, implementation, and closing.
• Oversee the entire project life cycle, balancing constraints of scope, timelines, quality, and budget.
• Manage risks, complete status reports, approve deliverables, and conduct post-deliverable assessments.
• Manage day-to-day project resources, including significant communication with stakeholders to ensure successful execution.
• Interact directly with all levels of the organization, including senior management and third-party vendors/consultants.
• Demonstrate proactiveness, willingness to learn, and ability to recommend process or technology improvements to solve business problems.

Project Oversight

• Create and execute project work plans, revising as needed to meet changing requirements.
• Identify resources and assign individual responsibilities.
• Apply company methodology and enforce project standards.
• Coordinate quality assurance procedures.

Project Risks & Issues Management

• Ensure project documents are complete, current, and stored appropriately.

Project Accounting

• Develop budgets, provide monthly forecasting, and manage overall project budgets.
• Ensure timely and accurate invoicing and monitor receivables.
• Follow up on unpaid invoices and ensure project legal documents are completed and signed.

Communication

• Facilitate team and customer meetings effectively.
• Hold regular status meetings with the project team.
• Keep the project team informed of organizational changes and corporate news.
• Communicate relevant project information to superiors and resolve/escalate issues in a timely fashion.
• Communicate difficult or sensitive information tactfully.

Customer Management & Business Partnership

• Manage day-to-day customer interactions and set/manage customer expectations.
• Develop lasting relationships with teammates to foster customer ties.
• Communicate effectively to identify needs and evaluate alternative business solutions.
• Build a knowledge base of each customer’s business, organization, and objectives.
• Maintain cadence with business team leadership to align with business goals and strategy.

Requirements

• 3-5+ years of hands-on project management experience.
• M&A experience is required.
• Experience managing projects in both waterfall and agile methodologies, including Scrum and Kanban frameworks.
• Exceptional analytical and organizational skills, with a proven ability to adapt to dynamic project environments.
• Proven ability to manage key stakeholders while balancing competing priorities.
• Strong leadership skills, including conflict and issue resolution.
• Ability to communicate effectively (verbally and in writing) with customers, stakeholders, and senior leadership.
• Ability to work effectively with project resources across multiple departments.
• Substantial experience with Microsoft Office, Teams, SharePoint, and Project.
• ServiceNow experience is a plus.
• Microsoft Office 365 experience is required; Azure is a plus.
• Working knowledge of cybersecurity, data retention, infrastructure, and networking is preferred.

Qualifications

• Bachelor’s degree in Engineering, Business, Organizational Management, Project Management, Computer Science, or a related field.
• PMP Certification is highly preferred.
• Additional Agile certifications preferred, including:
  • PMI Agile Certified Practitioner (PMI-ACP)
  • Scrum.org (PSM-I, PSPO-I)
  • Scrum Alliance (CSM, CSPO)
  • Scaled Agile (SA, SSM, SP, PMPO)

Benefits

SCA Health offers a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include:

• Medical, dental, and vision coverage.
• 401k plan with company match.
• Paid time off.
• Life and disability insurance.
• Additional benefits available; visit https://careers.sca.health/why-sca for more details.

Pay

USD $100,000.00 – $110,000.00 per year.