Tech Lead Manager, AI & App Experience

Chime is seeking an engineering leader to guide one of the AI & App Experience (AAX) engineering teams. The AAX org is building the next generation of the Chime member experience, including Jade, our AI-powered financial assistant. Jade helps millions of members manage spending, track subscriptions, and reach financial goals through natural, reliable, and trustworthy conversations.

Responsibilities

• Manage and develop a squad of 4-5 engineers: hiring, 1:1s, career coaching, and performance management
• Own end-to-end delivery for your squad, from sprint planning and commitments to service SLAs and operational health
• Write and ship production code alongside your team, including authoring pull requests
• Set the squad's technical direction, architecture, and quality bar, either through a tech lead or by taking the role yourself
• Use AI coding agents and tooling to increase leverage for yourself and your squad, establishing durable practices
• Guide the design and delivery of LLM-powered capabilities, including agent experiences, evals, guardrails, and observability to ensure reliability at scale
• Partner with Product, Design, Data Science, and Risk on scope, prioritization, and quarterly planning, surfacing technical dependencies early
• Act as the squad's cross-functional point of contact for technical capabilities and dependency coordination
• Identify technical debt and advocate for sustainable engineering while maintaining quality, performance, and operational health
• Build growth paths for engineers toward higher IC levels or future TLM roles
• Contribute to broader AAX and Chime engineering initiatives as part of the leadership team

Requirements

• 2+ years in people management responsibilities
• Current, hands-on coding ability with a desire to continue writing code
• Track record of using AI-assisted development tools (e.g., Claude Code, Codex, Cursor) to accelerate delivery and drive team adoption
• AI-native fluency: experience building with LLMs and fostering adoption across your team
• Familiarity with shipping LLM-powered products, including agents, evals, prompt strategies, guardrails, and observability
• Experience coaching team members on project execution, skill development, and career progression
• Strong cross-functional collaboration skills, partnering with Product, Design, Data Science, and other stakeholders
• Ability to motivate teams through aggressive schedules and goals while fostering a thriving culture
• Enjoyment of deep technical learning and problem-solving
• Experience with Python, Ruby, React Native, distributed systems, AWS services (data/compute), and service-oriented architectures

Benefits

• In-office policy: 4 days/week in-office (Fridays remote) for those near an office, plus team/company events
• Backup child, elder, and pet care, plus subsidized commuter benefits
• Comprehensive health, financial, and wellbeing benefits
• Generous vacation policy and company-wide paid days off
• 1% paid time off to support local community organizations
• Annual wellness stipend for eligible expenses
• Up to 22 weeks of paid parental leave for birthing parents; 12 weeks for non-birthing parents
• Family planning reimbursement

Pay

Base salary range: $199,000–$275,000, with adjustments based on location, skills, and experience. Full-time employees are also eligible for bonuses, competitive equity, and benefits.

Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.