Tech Lead - Columbus *$400 Sign on Bonus!*

Responsibilities

• Perform field tasks: swapping batteries, rebalance vehicles, respond to on-demand requests to locate/retrieve scooters
• Address complaints received by email or Zendesk by solving the issue or addressing it to a field tech
• Train new technicians in shift priorities, start and end of shift SOPs, and in company systems (upkeep, WIW, TechApp)
• Ensure that warehouse is organized and up to standards
• Batteries are being cycled correctly and vehicles are placed in the right position
• Auxiliary tasks as assigned by Operations Manager

Qualifications & Skills

• Prior experience leading or mentoring teammates
• A willingness and ability to work a variety of days and shifts, primarily evenings and weekends
• Exceptional communication and attention to detail
• Passion for dockless scooter sharing and sustainable transportation
• Ability to lift up to 60 lbs scooters without assistance

Pay Range

$17 - $17.50 USD