Tech Lead

Job Overview

We are seeking a highly skilled and experienced Tech Lead to oversee the design, implementation, and maintenance of our on-premise multi-tenant data center environment. This role will serve as the primary technical point of contact for issues ranging from Tier 1 to Tier 3 support, providing leadership, direction, and hands-on expertise across multiple infrastructure and operational platforms.

Key Responsibilities

• Design, develop, and maintain scalable on-premise multi-tenant data center environments.
• Act as the lead technical authority and subject matter expert for technical escalations and critical issue resolution (Tier 1–3).
• Drive the implementation of virtualization and automation solutions to improve IT service delivery.
• Develop strategic roadmaps for operational systems and ensure alignment with organizational goals.
• Collaborate with cross-functional teams to ensure high availability, security, and performance of IT systems.
• Lead and mentor junior engineers and technical staff.

Minimum Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field OR 4 years of equivalent work experience in lieu of degree.
• A minimum of 10 years of IT experience, with at least 5 years in a technical leadership role.
• Proven expertise in software virtualization technologies (e.g., VMware, Hyper-V).
• Demonstrated experience in strategic IT planning, roadmap development, and execution for enterprise operational systems.

Preferred Qualifications

• Master’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Demonstrated expertise in supporting mission-critical systems and platforms.
• Strong track record of driving IT process improvements through automation.
• Experience with a combination of on-premise data centers, cloud computing services (e.g., AWS, Azure), and edge computing architectures.
• Experience with on-premise data centers, cloud services, and edge computing.
• Demonstrated experience in IT process improvement through software automation process.

Desired Skills & Attributes

• Strong leadership, communication, and problem-solving skills.
• Ability to manage competing priorities in a fast-paced environment.
• Proactive, hands-on approach to troubleshooting and system optimization.
• Collaborative mindset with a passion for mentoring and developing talent.