Tech Assistant

#NCEC | Pay range: $18–$24 per hour

About the role

Join a dedicated team of professionals who deliver quality, value, and access in 21st-century healthcare. As a Technologist Aide, you’ll align patients, providers, payors, and regulators to achieve the best clinical outcomes in a dynamic, team-focused environment with cross-training and advancement opportunities.

Responsibilities

• Greet, register, collect copays, and verify all patient information.
• Assist team members by notifying patient arrival and communicating appointment delays or changes in a timely fashion; offer rescheduling to ensure effective patient care.
• Obtain proper insurance/authorizations, collect patient signatures, and ensure accuracy and completion of necessary documentation.
• Schedule, reschedule, or cancel appointments; confirm appointments and notify staff of changes.
• Ensure equipment and tools are sterilized before every patient exam.
• Assist technologists with patients.
• Demonstrate competency in safeguarding patient property and Patient Health Information (PHI).
• Safeguard on-site medications in accordance with company policies, procedures, and legal requirements.
• Respect company property, including cash and patient financial information on-site or on patient portals.
• Exhibit and maintain professional behavior toward patients and coworkers.
• Respect patient boundaries and cultural sensitivities during all interactions.
• Interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Establish, nurture, and maintain cooperative working relationships.

Requirements

• High School Diploma.
• 1 year of previous medical office experience and intermediate computer skills.
• Medical terminology knowledge; recent medical/radiology office work experience preferred.
• BLS certification.
• Passion for patient care, sound judgment, and professionalism in all situations.
• Effective and professional communication, interpersonal skills, and respect for patients, guests, and colleagues.
• Structured work approach with the ability to prioritize in a fast-paced environment.

Benefits

• Comprehensive Medical, Dental, and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) with employer match.
• Free imaging services at any of our centers for you and your immediate family.