Tech Assistant

About the Role

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Technologist Aide you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders—patients, providers, payors, and regulators to achieve the best clinical outcomes.

Responsibilities

• Greet, register, collect copays, and verify all patient information.
• Assist team members by notifying patient arrival.
• Communicate delays in appointments in a timely fashion and offer rescheduling for timely and effective care of patients.
• Obtain proper insurance/authorizations and patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
• Schedule, reschedule, or cancel new or current patients, confirm appointments, and notify staff of changes when necessary.
• Ensure that equipment and tools are sterilized in each department before every patient exam.
• Assist technologists with patients.
• Demonstrate competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguard any on-site medications in accordance with Company policies, procedures, and any legal requirements.
• Demonstrate respect for company property, including any cash and patient financial information on site or on patient portals.
• Be responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrate respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrate ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrate ability to establish, nurture, and maintain cooperative working relationships.

Qualifications

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• Demonstrate effective and professional communication, interpersonal skills, and respect with patients, guests & colleagues.
• Have a structured work-approach, understand complex problems, and are able to prioritize work in a fast-paced environment.
• High School Diploma.
• 1 year of previous medical office experience and intermediate computer skills.
• Medical terminology knowledge and recent medical/radiology office work experience is preferred.
• BLS certification.

Benefits

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) Employer Match.
• Free services at any of our imaging centers for you and your immediate family.