Team Solitude Supervisor
OTHR$28.88/hrFull-time
We need to output HTML fragment with sections: headings
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Key info:
- JOB TITLE: Team Solitude Supervisor (but we don't repeat as heading)
- DIVISION: Recreational Services
- REPORTS TO: Teams Manager
- LOCATION: Solitude Mountain Resort
- CLASSIFICATION: Full-Time / 10 Month / Hourly
- PAY RATE: $28.88
- POSITION description: The Teams Solitude Supervisor is responsible for oversight and execution of Team Solitude's non-competitive seasonal programs and Summer Camp operations. This includes oversight of the All Mountain, Junior Devo, and Cruisers multiweek programs in the winter as well as Summer Camp operations, and Mountain Bike Team programming. This role also supports Bike School, Adventure Park, and other Ski & Ride School operations as needed. Responsibilities include maintaining high levels of customer satisfaction, employee engagement, program quality, safety standards, labor efficiency, operational readiness, and achieving financial results. Supervisors use available technology, business practices, and communication systems to manage daily and seasonal staffing needs. Additional responsibilities include recruiting, onboarding, training, scheduling, payroll administration, transportation coordination, event planning, performance management, and directing operational execution across winter and summer programs.
- Specific Job Requirements: bullet list: Available between mid-October through mid-August, including weekends and holidays. Education: High school diploma or equivalent. 1-3 years working in a ski school, snowboard school, teams program, camp program, youth recreation program, or similar environment preferred. PSIA Level 1, USSA, or IFSA Level 100 coaching credentials required (Level 2 or 200 preferred). Proven leadership skills with the ability to motivate and manage a team effectively. Dependable, punctual, and accountable, taking ownership and staying persistent to drive work to completion. Strong understanding of skiing and snowboarding techniques, teaching methods, and safety procedures. Knowledge of outdoor recreation activities and their associated safety requirements. Strong, clear communication and interpersonal skills across one-on-one, group, and cross-functional settings, with the empathy and self-awareness to develop, motivate, and adapt to a team of coaches, counselors, and athletes, plus excellent customer service skills. Proficiency in organizing and executing large-scale events, camps, and recreational programs. Experience with RTP, Flaik, TeamSnap, or similar resort software systems preferred. Competent with Microsoft Office Suite and other business technology platforms. Able to synthesize data and experience to make objective, timely decisions on staffing and operations, even in fast-paced or ambiguous conditions. Strong mentorship and conflict resolution skills for interpersonal athlete and participant dynamics. CPR, First Aid, AED, and Lifeguard certifications preferred.
- Job Duties And Responsibilities: long list of duties.
- Perks Of Working Here: includes Work & Play in the Mountains..., Benefits: Access to select Alterra Mountain Company Destinations. Free Solitude season pass for you and eligible dependents. Discounts on solitude lift tickets for friends and family. Discounts on food, rentals, retail, and lessons. Other Perks: Comprehensive medical, dental, vision, and life insurance for eligible employees. Pro deals with outdoor brands. Generous 401(k) plan with company match. Free counseling service through Employee Assistance Program.
We need to produce sections: maybe About the role (position description), Responsibilities (duties), Requirements (specific job requirements), Qualifications (maybe combine with requirements?), Skills (maybe communication, leadership etc), Benefits (perks), Pay (pay rate), Schedule (classification: Full-Time / 10 Month / Hourly, also availability mid-Oct through mid-Aug). We must not create sections with filler like "not specified". We have actual content for each.
We must not repeat job title as heading. So we can start with About the role
then
... description...
.
Then
Responsibilities
then
. Need to extract duties from the "Job Duties And Responsibilities" list. That list is long; we need to preserve all substantive info. We'll need to break into list items. Could combine some sentences but must preserve info. We'll produce each bullet as a separate
. Must not invent or summarize away detail.
We need to be careful not to include boilerplate like EEO etc. Also remove duplicated lines.
Let's extract duties from the text:
"Job Duties And Responsibilities Hire, train, onboard, schedule, and supervise a high-performing team of qualified ski & snowboard coaches and Summer Camp counselors by selecting the right people, coaching, and supporting ongoing skill development, helping new staff acclimate quickly while ensuring adherence to safety protocols and operating standards.
Lead staff meetings, briefings, training sessions, and other professional functions as directed by the Teams Manager.
Schedule and manage staffing to ensure adequate coverage across all winter and summer programs while maintaining labor efficiency goals.
Manage employee time and pay, including reviewing and approving timesheets.
Monitor and review employee performance with other supervisors and individual staff members regularly.
Manage staff performance with integrity and the resort's values by setting clear expectations and delivering recognition, honest and actionable feedback, coaching, disciplinary action, and seasonal evaluations.
Collaborate with operations teams to maintain equipment, vehicles, facilities, and program resources in excellent condition.
Monitor and ensure the safety of all participants and staff while enforcing proper safety practices and risk management procedures.
Support on-mountain events, including alpine and snowboard racing, freestyle events, mountain bike events, camps, competitions, and marketing activations.
Manage non-competitive Team Solitude programs, including Junior Devo, All Mountain, and Cruisers.
Support planning and execution of Team Solitude mountain bike programming, training opportunities, events, and athlete experiences.
Hire, train, schedule, and supervise Summer Camp counselors.
Plan and organize daily Summer Camp operations, including staffing plans, activity schedules, transportation logistics, field trips, and special events.
Create and distribute camp calendars, schedules, and activity plans that deliver engaging and safe summer experiences.
Coordinate participant registration requirements and ensure collection and maintenance of participation records, waivers, permission slips, medical information, and other required documentation.
Manage inventory, purchasing, and distribution of camp supplies, equipment, and activity materials.
Maintain appropriate counselor-to-camper ratios and staffing levels to ensure safe and effective program delivery.
Establish and maintain positive relationships with parents and guardians, responding to questions, concerns, and program needs in a professional and timely manner.
Coordinate daily transportation needs and ensure safe participant movement throughout resort and off-site activities.
Communicate directly with guests using the SafeSport-approved TeamSnap platform, phone calls, emails, and text messages.
Provide regular communication updates to athletes, families, parents, and participants regarding schedules, events, program expectations, and operational changes.
Maintain accurate records, ensure compliance with company policies, and work with the Teams Manager to inform program budget, labor, and purchasing needs.
Work with the Teams Manager and Ski & Ride School leadership team to support and achieve Guest Experience targets for the success of the overall Snowsports department.
Resolve guest complaints utilizing guest service guidelines and accommodate special requests when appropriate.
Ensure coaches, counselors, and instructors are knowledgeable about product offerings, company policies and procedures, and work schedules.
Establish and review mutual seasonal goals and performance objectives with staff, providing feedback and support throughout the season.
Communicate effectively with leadership, peers, and other departments to create an environment of support and trust that benefits staff and guests.
Support Bike School and Adventure Park operations as needed.
Support Ski & Ride School operations as needed.
Fill in for staff and teach, coach, supervise, or lead guests as necessary."
We need to ensure each bullet is a separate . Might be many; that's okay.
Now Requirements: "Specific Job Requirements Available between mid-October through mid-August, including weekends and holidays. Education: High school diploma or equivalent. 1-3 years working in a ski school, snowboard school, teams program, camp program, youth recreation program, or similar environment preferred. PSIA Level 1, USSA, or IFSA Level 100 coaching credentials required (Level 2 or 200 preferred). Proven leadership skills with the ability to motivate and manage a team effectively. Dependable, punctual, and accountable, taking ownership and staying persistent to drive work to completion. Strong understanding of skiing and snowboarding techniques, teaching methods, and safety procedures. Knowledge of outdoor recreation activities and their associated safety requirements. Strong, clear communication and interpersonal skills across one-on-one, group, and cross-functional settings, with the empathy and self-awareness to develop, motivate, and adapt to a team of coaches, counselors, and athletes, plus excellent customer service skills. Proficiency in organizing and executing large-scale events, camps, and recreational programs. Experience with RTP, Flaik, TeamSnap, or similar resort software systems preferred. Competent with Microsoft Office Suite and other business technology platforms. Able to synthesize data and experience to make objective, timely decisions on staffing and operations, even in fast-paced or ambiguous conditions. Strong mentorship and conflict resolution skills for interpersonal athlete and participant dynamics. CPR, First Aid, AED, and Lifeguard certifications preferred."
We can break into list items.
Qualifications: maybe we can treat Requirements as Qualifications; but we need separate sections only if we have distinct content. Could combine Requirements and Qualifications into one section? The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can include both Requirements and Qualifications if we have distinct content. However the posting lumps many items under "Specific Job Requirements". That includes education, experience, credentials, skills, etc. We could split into Requirements (education, experience, credentials) and Qualifications (skills, abilities). But to avoid thin sections, maybe we just have one section "Requirements" that includes all. But we need to follow instruction: "Prefer a few substantive sections over many thin ones." So we could have Requirements covering all. Then we could have Skills separate if we want to highlight communication, leadership etc. But those are already in Requirements. Might be redundant.
Better: Have sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Possibly Skills not needed separately.
But we need to include Pay and Schedule sections only if posting actually states them. Pay: PAY RATE: $28.88. So we can have Pay section with that.
Schedule: CLASSIFICATION: Full-Time / 10 Month / Hourly. Also availability mid-Oct through mid-Aug including weekends and holidays. So we can have Schedule section with that.
Benefits: we have perks and benefits list.
Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule.
We must not include empty sections.
Now we need to format.
We'll produce:
About the role
The Teams Solitude Supervisor is responsible for the oversight and execution of Team Solitude's non-competitive seasonal programs and Summer Camp operations. This includes oversight of the All Mountain, Junior Devo, and Cruisers multiweek programs in the winter as well as Summer Camp operations, and Mountain Bike Team programming. This role also supports Bike School, Adventure Park, and other Ski & Ride School operations as needed. Responsibilities include maintaining high levels of customer satisfaction, employee engagement, program quality, safety standards, labor efficiency, operational readiness, and achieving financial results. Supervisors use available technology, business practices, and communication systems to manage daily and seasonal staffing needs. Additional responsibilities include recruiting, onboarding, training, scheduling, payroll administration, transportation coordination, event planning, performance management, and directing operational execution across winter and summer programs.
Then Responsibilities ul.
Then Requirements ul.
Then Benefits ul (maybe