Team Services Generalist

A Day in the Life

You start your day partnering with leaders across the organization—helping shape workforce strategies, navigating team member relations, and ensuring the business is set up for long-term success. No two days look the same. One moment, you’re advising on a complex employee relations matter; the next, you’re diving into HR analytics to uncover trends that will drive smarter decisions.

Details of the Job

• Partner with leadership to develop and execute HR strategies aligned with business goals

• Lead workforce planning, organizational design, and succession planning initiatives

• Manage complex employee relations issues, including investigations and conflict resolution

• Coach managers on performance management, leadership development, and engagement

• Ensure compliance with federal, state, and local employment laws across multiple regions

• Oversee compliance programs, audits, and documentation processes

• Support team member development by identifying skill gaps and recommending growth opportunities

• Analyze compensation and benefits trends to help attract and retain top talent

• Use HR data and analytics to identify trends and guide strategic decisions

• Lead change management initiatives and cross-functional HR projects

Qualifications

• 5–7 years of experience in an HR Generalist or similar role

• Holds a bachelor’s degree in HR, Business Administration, or a related field

• Broad knowledge of employee relations, compensation, compliance, and organizational development

• Strong analytical, problem-solving, and communication skills

• Ability to build trust and influence at all levels of an organization

• HR certifications like SHRM-CP or PHR preferred

• Open to occasional travel and ideally based in the Midwest