Team Member (WEST CHESTER UNIVERSITY)

Duties and Responsibilities

• Engage with cafe guests to create a culture of hospitality
• Understand the entire food and beverage menu to provide suggestions to guests and answer any questions they may have
• Effectively manage and solve guest recovery situations when they occur

Qualifications

• Exceptional communication skills
• Previous hospitality experience preferred, but not required
• Previous food and beverage experience preferred, but not required
• Ability to remember and recall details of a complex menu and operations

Physical Requirements

• Able to stand, walk, and smile for extended periods
• Able to stoop and kneel
• Push, pull, lift or carry up to 35 lbs
• Able to ascend or descend ladders, stairs, ramps