Team Member- Starbucks

About the role

Team Member in Operations (Non-Exempt) reporting to the General Manager.

What We Do

Applegreen USA operates over 80 travel plazas across the Northeast and Midwest providing convenience, comfort, retail, and an extensive range of food options including Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin’ Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Team Members hired during peak business periods (April 1 – September 30) will be hired as Seasonal employees. Seasonal employees are eligible for Flex (Sick Time), Earned Wage Access, the Employee Referral Bonus, and the Meal Discount.

Core Values

• Customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion, and performance.
• We seek opportunities and embrace change.

Benefits

• Flexible schedules
• Medical / Dental / Vision insurance
• Paid time off (vacation & flex)
• 401(k) with company match
• Earned Wage Access – pay on demand
• Education assistance
• Employee Referral Bonus
• Meal discount
• Pet insurance

Responsibilities

• Provide exceptional customer service and engage in positive, helpful interactions with travelers.
• Operate point-of-sale (POS) systems, accurately process and receive payments, and follow cash-handling policies.
• Follow proper food-handling procedures: wrapping, labeling, dating, stocking, storing, rotating, and checking product temperatures.
• Perform kitchen tasks: prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstations and equipment.
• Cross-sell and up-sell products.
• Maintain solid knowledge of products and services available in the plaza.
• Follow brand standards, food safety requirements, company policies, and procedures.
• Execute other tasks as assigned.

Essential Experience & Skills

• Ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash-handling and customer-service experience preferred.

Requirements

• Ability to stand and walk for extended periods.
• Frequently bend, twist, lift, and carry at least 40 pounds.
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, and converse comfortably with customers.
• Available to work a flexible schedule including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.