Team Member - St. Augustine

Why Chuze Us?

Our mission is to build healthier communities through human connection and kindness. We’re reinventing the fitness industry one deadlift at a time by focusing on hospitality and our people. We nurture a vibrant work environment, fostering an inclusive community for our members, our communities, and for each other. You deserve an awesome job. You found it.

Your New Role

Pay Range: $14.25 - $17.79 / hour; based on experience.
Hours: Opening availability (5:15 am)

Responsibilities

• Create unforgettable experiences for our current and future members by providing warm greetings, epic high fives, mastering the art of phone etiquette, guiding new members through sign-ups and tours, and ensuring the club looks its best with daily cleaning tasks.
• Share information about memberships, fitness programs, amenities, equipment, and engage in club tours.
• Maintain a clean and inviting space for members by completing and coordinating daily cleaning tasks.
• Support front desk operations by assisting with memberships, retail sales, member check-ins, and phone inquiries.
• Resolve member questions related to accounts, billing, and club services, partnering with leadership when additional support is needed.
• Prepare and serve smoothies (at clubs with Chuze Blends).
• Support a seamless member experience by upholding Kids Club standards and assisting with Kids Club operations as needed, fostering collaboration and ensuring exceptional service for families.

Requirements

• Excellent customer service, communication, and interpersonal skills over the phone and in person.
• A team-based mindset with the capacity to receive and deliver feedback.
• Strong attention to detail and multitasking skills.
• The ability to work varied hours, weekends, and opening/closing shifts regularly or as needed.

Preferences

• Previous customer service experience.
• A high school diploma or equivalent.
• Bilingual.

Physical Abilities

• Ability to read, write, and communicate clearly in English.
• Ability to walk, bend, kneel, reach, and perform repetitive arm and hand movements.
• Ability to stand for extended periods.
• Ability to operate a telephone, computer, and other standard office equipment.
• Ability to safely lift and carry up to 50 pounds independently and heavier loads with assistance when needed.