TEAM MEMBER - pOpshelf in WACO TX S24566
General Summary
The Team Member acts as a point of contact for customers. Duties include stocking and merchandising displays, recovering merchandise, displaying product knowledge, cleaning the store, operating cash registers, and performing other tasks assigned by the Store Manager to maximize profitability and customer satisfaction while protecting company assets.
Responsibilities
- Provide superior customer service to exceed the customer's expectations.
- Use product knowledge and selling techniques to enhance the customer experience.
- Maintain a safe, clean and well‑organized store environment that delights customers.
- Assist in merchandising the store in an appealing manner that retains customer excitement.
- Rotate product according to company merchandising guidelines to create eye‑catching displays that drive sales.
- Complete daily and weekly cleaning responsibilities to provide a superior shopping experience.
- Condense and reset displayed merchandise and conduct daily recovery to keep the store clutter‑free.
- Follow company policies and procedures as outlined in the Standard Operating Procedures manual and Employee Handbook.
- Operate cash register(s) and scanner to itemize purchases, collect payment, make change, bag merchandise, and assist customers as necessary.
- Assist customers in the self‑checkout process at multiple register terminals simultaneously.
- Follow company merchandise processes: unpack, stock, restock, rotate merchandise on shelves, and build merchandise displays.
- Clean the store, take out trash, dust and mop floors, clean restrooms and receiving room, and help set up sidewalk displays.
Qualifications
- Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
- Effective interpersonal and oral communication skills.
- Ability to read and follow planogram and merchandise presentation guides.
- Knowledge of basic cash handling procedures.
- Basic mathematical skills.
- Ability to perform cash register functions.
- Ability to stock and display merchandise.
- High school diploma or equivalent preferred.
Working Conditions & Physical Requirements
- Frequent walking and standing.
- Frequent bending, stooping and kneeling to run checkout stations, stock merchandise and unload trucks.
- Frequent handling of merchandise and equipment such as hand‑held scanners, pricing guns, box cutters, merchandise containers, two‑wheel dollies, and U‑boats (six‑wheel carts).
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
- Occasional climbing using a ladder.
- Fast‑paced environment with moderate noise level.
- Exposure to strong scents and fragrances.
- Occasional exposure to outside weather conditions, wet floor surfaces, and household/industrial cleaning solutions.
Benefits
pOpshelf offers a wide range of benefit programs designed to support the physical, mental, and financial well‑being of employees and their families. Available programs include health‑insurance coverage options, a variety of supplemental programs, a 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting‑period requirements may apply. See popshelf.com/careers/benefits for additional details.
About the Company
Dollar General’s mission is “Serving Others.” The company values each employee and offers career opportunities across store locations, distribution centers, support centers, and the private fleet team. With more than 80 years of history, Dollar General provides everyday low‑price products in convenient neighborhood locations, helping shoppers save time and money.