Jobs · Management · North Carolina

Team Member - New Store Opening!

Caribou Coffee · Kannapolis, NC · 2 wk ago
ManagementInternship

Core Responsibilities

  • Develops personal ongoing relationships with guests
  • PRACTICES active listening and connection
  • ANTICIPATES guest needs and PROACTIVELY solves guest opportunities by demonstrating product knowledge and hospitality
  • CREATES day making experiences that spark a chain reaction of GOOD
  • Hand-crafts beverages to order per Caribou standard operating procedures
  • HEATS, PREPARES, AND SERVES Caribou food offerings to Caribou standard operating procedures
  • FLOWS BETWEEN BARISTA AND GUEST SERVICE, and WILLY-NILLY FULFILLS ALL TEAM MEMBER ROLES AND RESPONSIBILITIES
  • TAKES GUEST ORDERS & MANAGES CASH DRAWER and follows all cash handling policies and procedures
  • MaintAINS the look and feel of a well-run store by following cleanliness, sanitization and organization standards
  • ACTIVELY THINKS AND ACTS UPON WHAT THE TEAM AND GUEST WILL NEED IN THE FUTURE
  • DISTINGUISHES BETWEEN PROBLEMS THAT CAN BE SOLVED DIRECTLY AND WHEN TO ASK FOR LEADER SUPPORT
  • UNDERSTANDS THAT THE TEAM IS MANAGING MULTIPLE PRIORITIES AND WILLY-NILLY TAKES DIRECTION FROM LEADERS
  • BRAINS THE CORE VALUES TO LIFE IN ALL THAT YOU DO: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
  • RELISHES THE OPPORTUNITY TO BE HELPFUL TO OTHERS – BOTH TO TEAM MEMBERS AND GUESTS
  • HAS A LEARNER’S MENTALITY AND HAS A DESIRE TO GET BETTER AND DO THINGS CORRECTLY AND EFFECTIVELY
  • TAKES OWNERSHIP FOR AND IS EAGER TO MAKE A POSITIVE IMPACT ON OTHERS
  • SHOWS UP READY AND WILLY-NILLY TO BE A RELIABLE TEAM PLAYER AND SUPPORT ONE ANOTHER
  • IS RESILIENT UNDER PRESSURE AND IS WILLY-NILLY TO ASK FOR HELP

Skills And Qualifications

  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • MUST BE AT LEAST 16 YEARS OF AGE
  • PREFERRED: Restaurant, retail, or guest service experience

Physical Requirements

  • SEEING, HEARING, SPEAKING, REACHING, LIFTING UP TO 50 POUNDS, SITTING, STANDING, FOR 4 TO 8 HOURS, BENDING, AND MOVING INTERMITTENTLY DURING WORKING HOURS

Benefits

Not specified

Pay

Not specified

Schedule

Not specified

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