Team Member (Miss J's Cafe)

Key Responsibilities

• Greet customers with a friendly and welcoming attitude.
• Take customer orders and process them accurately through the point-of-sale (POS) system.
• Ensure customers receive their food and beverages in a timely manner and that their experience meets Miss J's standards for quality.
• Handle customer concerns or complaints professionally and promptly, escalating to management if necessary.
• Aid in preparing food items according to Miss J's Cafe menu standards.
• Aid in preparing food items according to Miss J's Cafe menu standards.
• Ensure that food is cooked and presented to meet quality and safety standards.
• Operate kitchen equipment such as grills, fryers, and ovens safely and according to guidelines.
• Follow all food safety and sanitation procedures to maintain a clean and safe environment.
• Aid in prepping ingredients and assembling orders as needed.
• Maintain cleanliness and organization of the restaurant, including dining areas, kitchen, and restrooms.
• Aid in clearing and resetting tables as needed.
• Ensure that trash is disposed of in a timely manner and that the restaurant remains neat throughout the day.
• Work closely with other team members to ensure smooth operations and excellent service.
• Aid in stocking and replenishing supplies as needed.
• Participate in team meetings and contribute ideas for improving operations and customer satisfaction.
• Accurately handle cash and credit card transactions, following proper procedures for payment processing.
• Operate the POS system to enter orders, process payments, and issue receipts.
• Ensure that all cash handling practices meet company standards and follow proper cash-out procedures at the end of the shift.

Requirements

• Positive attitude with a focus on providing excellent customer service.
• Ability to communicate clearly and effectively with customers and team members.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Willingness to learn new tasks and operate kitchen equipment safely.
• Strong work ethic, reliability, and a team-oriented mindset.
• Ability to handle cash and process transactions accurately.
• Basic math skills to handle cash register operations and give correct change.
• Ability to follow food safety and sanitation guidelines.

Skills and Qualifications

• No prior experience required; training will be provided.
• Previous experience in food service or customer service is a plus but not necessary.

Physical Demands

• Ability to stand for long periods and work in a fast-paced environment.
• Ability to lift up to 25 pounds, bend, and reach.
• Ability to perform repetitive tasks, including food preparation, cleaning, and organizing.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retail Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Weekly Pay
• Growth Opportunities