Team Member - Franchise 3567

About the role

The role is responsible for managing customer relationships and providing exceptional service.

Responsibilities

• Handle customer inquiries and complaints in a timely manner.
• Resolve issues and provide solutions to improve customer satisfaction.
• Follow up with customers to ensure their needs have been met.
• Participate in team meetings to discuss customer trends and feedback.

Requirements

• At least 1 year of experience in customer service.
• Strong communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

Qualifications

• Bachelor's degree in Business Administration, Communications, or related field preferred.
• Experience in a fast-paced environment.

Skills

• Customer service skills.
• Effective communication skills.
• Problem-solving abilities.
• Microsoft Office proficiency.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

$20 - $25 per hour based on experience.

Schedule

Monday through Friday, 8:00 AM - 5:00 PM.