Team Member - Cashier/Sales Associate/Retail

About the role

The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Responsibilities

Team Members must be available, flexible, adaptable and service‑oriented, maintaining regular attendance and working varied hours, days, nights, weekends and overtime as dictated by business needs. They deliver Legendary Customer Service using the GURA approach and perform a combination of duties throughout the day, including:

• Operate cash register/computer and follow cash handling procedures.
• Recover merchandise.
• Participate in mandatory freight process.
• Complete Plan‑o‑gram procedures (merchandising, sets, and resets).
• Assemble merchandise.
• Perform janitorial duties.
• Execute price changes/markdowns.
• Operate forklift (unless under the age of 18).
• Operate cardboard baler (unless under the age of 18).
• Assist customers with loading purchases.
• Ensure a Legendary shopping experience that differentiates from the competition.
• Sanitize and maintain poultry holding tanks and care for birds as required.
• Complete all documentation associated with any of the above duties.
• Perform other duties as assigned.

Requirements

• No prior experience required; retail experience or knowledge of farming, ranching, pet/equine, or welding is strongly preferred.
• High school diploma or equivalent preferred but not required.
• Ability to read, write, and count accurately.

Skills

• Strong communication and problem‑solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically with minimal conflict.
• Ability to operate store equipment (dolly, handtruck, forklift, baler, computer, cash register).
• Ability to safely handle and be in contact with birds/poultry.
• Ability to process transactions through the point‑of‑sale system.
• Ability to lift or transfer merchandise up to 50 lb and push/pull up to 2,000 lb with proper material‑handling equipment.
• Physical ability to stand, kneel, twist, crouch, squat, bend, stoop, climb ladders, and move throughout the store for an entire shift.
• Ability to obtain propane dispensing certification (if applicable).

Working Conditions

The work environment is generally indoor with moderate noise; indoor floors and outdoor lots are hard surfaces (concrete, asphalt). Lighting and temperature are adequate. Shifts vary by store, typically no less than 4 hours and may exceed 8 hours. Team Members must promote a safe and productive work environment and adhere to company safety training and guidelines.

Benefits

Tractor Supply and Petsense provide a comprehensive total‑reward package, including medical, dental, and vision coverage; company‑paid life and disability insurance; paid parental leave; tuition reimbursement; and family‑planning resources such as adoption and surrogacy assistance. Full‑time and part‑time Team Members are eligible, with part‑time eligibility requiring an average of at least 15 hours per week during a 90‑day look‑back period.