Team Member - Auntie Annes

About Us

Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values

Our Core Values guide and motivate our attitudes and behaviors toward our customers, suppliers, business partners, and each other. We place our customers and communities at the heart of everything we do, value and develop our people, are driven by pace, passion, and performance, and seek opportunities while embracing change.

Responsibilities

• Provide exceptional customer service through positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process and receive payments, and follow all customer service and cash handling policies.
• Ensure proper food handling procedures, including wrapping, labeling, dating, stocking, storing, rotating, and checking product temperatures.
• Complete kitchen-related tasks such as prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstations and equipment.
• Actively cross-sell and up-sell products.
• Maintain knowledge of products and services available in the plaza.
• Follow brand standards, food safety requirements, and company policies and procedures.
• Perform other assigned tasks as needed.

Requirements

• Able to stand and walk for extended periods.
• Frequently bend, twist, lift, and carry at least 40 pounds.
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Available to work a flexible schedule, including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality.

Skills

• Friendly, enthusiastic, and outgoing interaction with the public and coworkers.
• Cash handling and customer service experience preferred.

Benefits

• Flexible Schedules
• Medical/Dental/Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance