Team Member

About the role

As a Team Member, you’ll interact with customers and team members, support selling initiatives, and perform assigned tasks while delivering a Legendary Customer Experience. You’ll help make the life out here a little bit better each day for both our neighbors and our teams.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Deliver Legendary Customer Service through GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Perform a combination of the following duties accurately, efficiently, and safely on a regular basis without advance notice:
  • Operate cash register/computer following cash handling procedures.
  • Recovery of merchandise.
  • Participate in mandatory freight process.
  • Complete Plan-o-gram procedures (merchandising, sets, and resets).
  • Assemble merchandise.
  • Perform janitorial duties.
  • Execute price changes/markdowns.
  • Operate Forklift (unless under the age of 18).
  • Operate Cardboard Baler (unless under the age of 18).
  • Assist customers with loading purchases.
  • Ensure the customer has a Legendary shopping experience.
  • Ensure the safety and well-being of birds; sanitize and maintain poultry holding tanks and care for birds as required.
  • Complete all documentation associated with job duties.
• Promote a safe and productive work environment for Team Members and customers; adhere to Company safety training and guidelines.

Requirements

• No experience required; retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• High school diploma or equivalent preferred, but not required; must be able to read, write, and count accurately.
• Ability to:
  • Move and transfer merchandise weighing up to 50 pounds throughout the store.
  • Push and pull merchandise up to 2,000 pounds with proper material handling equipment (e.g., pallet jack).
  • Occasionally lift or reach merchandise overhead.
  • Frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
  • Move throughout the store for an entire shift.
  • Safely access all areas of the store including selling floor, side lot, stock area, and register area.
  • Operate and use all equipment necessary to run a store (e.g., dolly, handtruck, forklift, baler, computer, cash register); forklift and baler requirements do not apply if under the age of 18.
  • Constantly operate store equipment such as computer, cash register, and other store equipment.
  • Read, write, and count accurately to complete all documentation.
  • Utilize strong written and verbal communication skills.
  • Process information/merchandise through the point-of-sale system.
  • Handle and be in contact with birds/poultry.
  • Successfully complete all required training and certification to dispense propane (does not apply if under the age of 18).
• Work environment is favorable, generally working inside with moderate noise; indoor floors and outdoor lots are hard surfaces (concrete, asphalt, etc.); lighting and temperature are adequate.
• Work shifts vary but are generally no less than 4 hours and may exceed 8 hours.

Benefits

At Tractor Supply and Petsense by Tractor Supply, we offer a comprehensive and accessible total reward package, including:

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Family planning resources such as adoption and surrogacy assistance.

Part-time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement is met, benefits eligibility begins the first day of the month following 4 months of continuous service.