Team Member

About the role

The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
• Recovery of merchandise.
• Participate in mandatory freight process.
• Complete Plan‑o‑gram procedures (merchandising, sets, and resets).
• Assemble merchandise.
• Perform janitorial duties.
• Execute price changes/markdowns.
• Operate forklift (unless under the age of 18).
• Operate cardboard baler (unless under the age of 18).
• Assist customers with loading purchases.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Ensure the safety and well‑being of birds.
• Sanitize and maintain poultry holding tanks and care for birds as required.
• Complete all documentation associated with any of the above job duties.
• Perform other duties as assigned.

Requirements

Experience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.

Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

Qualifications

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Ability to read, write, and count accurately.
• Strong communication and problem‑solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Working Conditions

The working environment is generally inside with moderate noise; indoor floors and outdoor lots are hard surfaces (concrete, asphalt, etc.). Lighting and temperature are adequate. Shifts vary by store, typically no less than 4 hours and may exceed 10 hours. Team Members are expected to promote a safe and productive work environment for both colleagues and customers and to adhere to company safety training and guidelines.

Physical Requirements

• Move and transfer merchandise weighing up to 50 lb throughout the store.
• Push and pull merchandise up to 2,000 lb with the assistance of proper material handling equipment (e.g., pallet jack).
• Occasionally lift or reach merchandise overhead.
• Frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Move throughout the store for an entire shift, accessing all areas including selling floor, side lot, stock area, and register area.
• Operate and use store equipment such as dolly, handtruck, forklift, baler, computer, and cash register (forklift and baler requirements do not apply if under 18).
• Constantly operate store equipment such as computer and cash register.
• Read, write, and count accurately to complete documentation.
• Utilize strong written and verbal communication skills with team members.
• Process information/merchandise through the point‑of‑sale system.
• Handle and be in contact with birds/poultry.
• Successfully complete all required training, including propane certification (not required if under 18).

Benefits

Tractor Supply and Petsense by Tractor Supply offer a comprehensive total‑reward package that includes medical, dental, and vision coverage; company‑paid life and disability insurance; paid parental leave; tuition reimbursement; and family‑planning resources such as adoption and surrogacy assistance. Full‑time and part‑time Team Members are eligible, with part‑time new hires gaining eligibility after averaging at least 15 hours per week during a 90‑day look‑back period.