Team Member

The Team Member is responsible for delivering a Legendary Customer Experience by engaging with customers, supporting sales initiatives, and performing various store duties. Key responsibilities include greeting customers, uncovering their needs, recommending products, and ensuring exceptional service using the GURA approach. The role involves operating cash registers, merchandising, restocking, completing plan-o-gram setups, assembling merchandise, performing janitorial tasks, handling price adjustments, and assisting with loading purchases. Additional duties may include operating equipment such as forklifts and balers (age permitting), maintaining poultry care and sanitation, and completing all related documentation. Qualifications include no specific experience required; retail, farming, ranching, pet care, or welding knowledge is preferred. A high school diploma or equivalent is preferred but not mandatory. Skills needed are strong communication, problem-solving, basic computer skills, and the ability to resolve issues ethically with minimal conflict. Work Environment & Physical Requirements involve working indoors/outdoors on hard surfaces, moving merchandise weighing up to 50 pounds, operating store equipment, and maintaining safety protocols. Overall, the role emphasizes flexibility, adaptability, safety, and a customer-first attitude to foster a positive shopping experience and a productive store environment.