Team Member

Responsibilities

• Greets customers as they enter the location.
• Maintains awareness of services provided by Quick Quack Car Wash.
• Explains services provided by Quick Quack Car Wash to customers.
• Assists customers with questions or price discrepancies.
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
• Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
• Holds advertising signs and performs other marketing-related functions.
• Properly uses sales membership pitch when interacting with new customers.
• Sells additional services and vending items by recognizing opportunities and benefits to the customer.
• Accurately and efficiently completes sales transactions and maintains proper cash accountabilities at POS registers.
• Stocks and maintains merchandise in vending cart.
• Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash).
• Explains car wash entry procedure to customers and follows exact car loading and "prepping" procedures, ensuring employee and/or customer safety is not jeopardized.
• Performs other duties as assigned.

Requirements

• Excellent customer service skills.
• Must be able to smile and maintain a clean appearance as per the dress and grooming standards.
• Strong verbal communication skills.
• Must be able to read, count, and write accurately.
• Must be able to work various hours, weekends, and holidays.
• Ability to perform repetitive movements over long periods of time.
• High school diploma or equivalent preferred.
• Prolonged periods standing and working on cash register or related equipment.
• Must be able to lift up to 15 pounds at times.

Work Environment and Physical Demands

Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching, and stooping.