Team Member

Position Overview

Implementation of procedures, standards, and tactics to optimize restaurant sales, control costs, and provide a quality guest experience by adhering to quality, cleanliness, and service standards.

Responsibilities

• Follow brand standards, company rules, and policies as assigned by the supervisor.
• Strive to deliver a quality guest experience, products that meet brand standards and recipes, and maintain clean and orderly workstations.
• Assist other team members as needed.
• Train in multiple positions, including front of house, back of house, guest service, or prep and production, each with specific duties:
  • Prepare food items according to brand standards.
  • Greet guests and take orders accurately in a friendly manner.
  • Know menu items, ingredients, packaging, and step-by-step procedures for food and beverage preparation.
  • Prepare food and beverage items while maintaining quality standards.
  • Provide friendly and efficient customer service.
  • Handle cash accurately and responsibly if working in a cash-handling position.
  • Deliver food and drink orders to guests and confirm order accuracy.
  • Maintain cleanliness in dining areas, service areas, stations, food production, and storage areas.

Requirements

• Must meet age requirements for the position.
• Some positions require a high school diploma or equivalent.

Job Type: Hourly/Part-Time